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Don’t try to copy Toyota, understand it instead
September 13, 2021
Don’t try to copy Toyota, understand it instead

FEATURE – Based on his direct decades-long experience at Toyota, the author explains what it takes to establish problem-finding and a kaizen culture in new environments.

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Is radical quality possible in the tech industry?
September 8, 2021
Is radical quality possible in the tech industry?

FEATURE - The author explains how a recent book on radical quality improvement in manufacturing inspired him to initiate similar experiments in his software development firm.

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Creating Toyota cultures around the world
September 6, 2021
Creating Toyota cultures around the world

FEATURE – The Lean Global Network just published a new book by Kiyoshi “Nate” Furuta sharing compelling examples of how Toyota principles and culture can be effectively spread to new environments.

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Lean and agile, how they interact
September 2, 2021
Lean and agile, how they interact

FEATURE – This article explains how Lean Thinking and the agile method can strengthen and optimize our digital transformation efforts.

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Deep dive in a lean digital company #6
August 29, 2021
Deep dive in a lean digital company #6

FEATURE – In the final article of her series, the author spends a day with Theodo’s CEO and co-founder to learn how lean informs its strategy and vision.

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Prospering, not profiteering
August 26, 2021
Prospering, not profiteering

FEATURE – The impact of humankind on the environment is now beyond dispute. Yet, too little is being done to adapt our business models. This compelling read explains why we need to create prosperity beyond profit.

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Building lean into our strategy
August 19, 2021
Building lean into our strategy

CASE STUDY – Brazil-based construction company Andrade Gutierrez has been able to sustain its transformation by consistently developing internal capabilities and making Lean Thinking its strategy.

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Lean-powered decision making
August 16, 2021
Lean-powered decision making

FEATURE – As lean thinkers, our focus is on problem-solving. The author explains why effectively solving problems depends on our ability to make the right decisions and suggests the lean community plays closer attention to this.

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Bringing Dantotsu quality improvement to parts makers
August 12, 2021
Bringing Dantotsu quality improvement to parts makers

FEATURE – Improving supplier quality and reduce defects was an important part of Toyota Industries Corporation’s (TICO) Dantotsu activities since the very beginning. In this article, the author visits two parts suppliers.

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Andon squares - 5S in the office
August 9, 2021
Andon squares - 5S in the office

FEATURE – As she gets ready to publish a book on her experience running Halfway Toyota Ngami, the author looks back at one of the best visuals the team implemented during the transformation.

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Lean leadership and Industry 4.0
August 5, 2021
Lean leadership and Industry 4.0

RESEARCH – The authors explore the leadership traits that Lean Thinking and the implementation of Industry 4.0 practices call for and explore their synergies.

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The way to radical lean
August 2, 2021
The way to radical lean

FEATURE – Reflecting on Nomura-san’s recently published book on radical quality improvement, the author encourages us to embrace the spirit of “Dantotsu” to meet the challenges we face as a society.

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The legacy of LEANardo da Vinci
July 29, 2021
The legacy of LEANardo da Vinci

FEATURE – Was Leonardo da Vinci a lean thinker? This thought-provoking article looks at his legacy, connects it to lean, and reminds us of how ahead of his time the Italian genius was.

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Reinventing reimbursement
July 26, 2021
Reinventing reimbursement

CASE STUDY – The reimbursement department of the largest independent insurance company in Brazil has brought together lean and digitalization to improve its service to customers.

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A chat with Nomura-san
July 22, 2021
A chat with Nomura-san

INTERVIEW – Following his 10 years at Toyota Industries Corporation (TICO) teaching his Dantotsu method for radical quality improvement, Sadao Nomura spoke to Japanese magazine Kojo Kanri (Factory Management).

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The paradox of learning
July 19, 2021
The paradox of learning

FEATURE – In this call to arms, the author encourages us to fight to prove the relevance of Lean Thinking in such difficult times and explains why only mastering it can truly address our problems.

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Superior quality to beat the competition
July 15, 2021
Superior quality to beat the competition

FEATURE – Today we repurpose a great article published in 2016 on Japanese industry magazine Kojo Kanri that focuses on radical quality improvement at Toyota Industries Corporation.

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Lean as a path
July 12, 2021
Lean as a path

FEATURE – The author describes Lean Thinking as a path of discovery and explains why attempts to define it “once and for all” are destined to fail.

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How Dantotsu helped us to radically improve our quality
July 8, 2021
How Dantotsu helped us to radically improve our quality

INTERVIEW – The former executive of the Toyota Material Handling plant in Italy reflects on how Sadao Nomura’s “Dantotsu” method helped them to drastically improve quality.

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Deep dive in a lean digital company #5
July 5, 2021
Deep dive in a lean digital company #5

FEATURE – For a few years now, Theodo has made of quality and customer satisfaction the main focus of its work, and it is paying off. But what does it mean to pursue and improve quality at a digital company?

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People, invention, and radically great quality
July 1, 2021
People, invention, and radically great quality

FEATURE – The authors discuss radical quality improvement at Toyota and introduce a new book by Sadao Nomura that the Lean Global Network has just co-published.

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Standard work for leaders
June 28, 2021
Standard work for leaders

FEATURE – The author reflects on the importance of standardized work in her daily life as a manager and explains why one can’t expect to run a company only using reports.

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What is a real lean transformation?
June 24, 2021
What is a real lean transformation?

FEATURE – Looking at successful journeys, the authors explain why a true lean transformation requires a chain of mentoring in TPS to fulfil the promise of each person’s individual learning.

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Launching new medication quicker with Lean Thinking
June 21, 2021
Launching new medication quicker with Lean Thinking

CASE STUDY – Clinical trials are known for their rigorous analysis and approval process. The experience of Roche Brasil teaches us what lean and agile thinking can do to speed it up.

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What pull systems can I combine?
June 17, 2021
What pull systems can I combine?

FEATURE – In the last article in his series, the author discusses how you can mix and combine the different pull systems available to the lean practitioner.

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Kaizen I didn't know was there
June 15, 2021
Kaizen I didn't know was there

FEATURE – As she packs before leaving Botswana, the author tells us of a wonderful example of Lean Thinking that resurfaced from her past working in the Botswana tourism industry.

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Improving the front-line work in construction
June 10, 2021
Improving the front-line work in construction

FEATURE – What is the key to improving the front-line construction work? Our lean construction coaches pull their experience together to shed a light on the subject.

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What pull system is right for you?
June 7, 2021
What pull system is right for you?

FEATURE – In the third article in his series, Christoph Roser provides a practical guide to understand the most adequate pull system to your circumstances.

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Deep dive in a lean digital company #4
June 3, 2021
Deep dive in a lean digital company #4

FEATURE – This month, the author learns how gemba walks happen in a digital environment, where the work and information are typically hidden in computers.

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Developing problem solvers to advance lean construction
May 31, 2021
Developing problem solvers to advance lean construction

FEATURE – Construction is rife with waste, and yet lean is not widely adopted in the industry. The authors highlight how lean could benefit the sector, emphasizing the importance of developing problem-solving capabilities.

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The criteria to decide on a pull system
May 27, 2021
The criteria to decide on a pull system

FEATURE – Before you decide which method to use to establish pull, you must consider a number of factors. Here’s the things you should be paying attention to.

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Troublesome problems and threshold concepts
May 24, 2021
Troublesome problems and threshold concepts

FEATURE – Looking back on the lean journeys he's seen firsthand, the author concludes that a true lean transformation occurs when you establish lines of mentoring to the Thinking People System.

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7 tools to establish pull production
May 20, 2021
7 tools to establish pull production

FEATURE – Kanban is the best-known method to establish pull production, but it is not the only one. Here’s a few other ways you can create a pull system.

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Every second counts
May 17, 2021
Every second counts

FEATURE – As Italy rolls out its vaccination campaign, the author reflects on what he recently observed at a vaccination hub in the Veneto region and discusses how the process could be made leaner.

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Bringing lean to Nigeria’s small farmers
May 13, 2021
Bringing lean to Nigeria’s small farmers

CASE STUDY – Lean Thinking travels far and wide. Here’s how the experience and insights of an Indiana-based farmer have supported a USAID project to improve outcomes for farmers across Nigeria.

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Remote working at SulAmérica
May 10, 2021
Remote working at SulAmérica

FEATURE – Fourteen months after the beginning of the pandemic, the author reflects on the challenges and opportunities that remote working has brought to this insurance company.

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Deep dive in a lean digital company #3
May 6, 2021
Deep dive in a lean digital company #3

FEATURE – The third article in this new series discusses Theodo’s approach to talent recruitment and development, to ensure the right resources are there to support the company’s growth at all times.

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When digitalization reaches the gemba
May 3, 2021
When digitalization reaches the gemba

FEATURE – During a recent Jishuken workshop, Poland-based Schumacher Packaging experimented with a newly-developed App to quickly create standardized work instructions at the gemba.

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Why is it so hard to do lean without a sensei?
April 29, 2021
Why is it so hard to do lean without a sensei?

FEATURE – Why do lean transformations benefit from the support of a sensei? Michael Ballé discusses how we typically need help to take the emotions out of the work and go down uncomfortable paths.

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Pull: a way forward for supply chains
April 26, 2021
Pull: a way forward for supply chains

FEATURE – The release of Christoph Roser’s new book All About Pull inspires John Shook to discuss the origins and true meaning of “pull” and why it is incorrect to blame JIT for the shortcomings of global supply chains.

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Mr Joe and the most important A3 of his life
April 22, 2021
Mr Joe and the most important A3 of his life

FEATURE – This story will take you through the development of the most important A3 of Mr Joe’s life – the one meant to turn around his health and help him to live longer.

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Six digital tools to make your marketing “leaner”
April 19, 2021
Six digital tools to make your marketing “leaner”

FEATURE – To make the right decisions, the contribution of the team and the leader’s intuition are not enough. It’s also critical to identify the most effective channels and activities for your marketing activities.

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The 19 billion doses challenge
April 14, 2021
The 19 billion doses challenge

FEATURE – What does it take to meet the historic challenge of rapidly increasing the annual global vaccine capacity from 5 billion to 19 billion doses? And how could Lean Thinking help?

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Think in terms of value networks, not supply chains
April 12, 2021
Think in terms of value networks, not supply chains

FEATURE – This article explores the concept of “value network”, emphasizing the importance of looking at lead-times and value creation in a more holistic way.

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Bringing lean to Chinese hospitals
April 8, 2021
Bringing lean to Chinese hospitals

FEATURE – Lean healthcare is new to China. The authors share some examples of improvements projects taking place in Chinese hospitals, which they hope will inspire more organizations to take lean on.

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Deep dive in a lean digital company #2
April 1, 2021
Deep dive in a lean digital company #2

FEATURE – In the second article in her new series, the author discusses how focusing on customer value helped a fintech start-up to grow fivefold just last year.

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Kamishibai for better conversations at the gemba
March 29, 2021
Kamishibai for better conversations at the gemba

FEATURE – How do kamishibai boards work and what sort of benefits can they bring to a lean transformation? The author discusses what he saw on a recent gemba walk.

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An authentic blueprint
March 25, 2021
An authentic blueprint

FEATURE – The lean house can be seen as a blueprint for a transformation. But what happens when CEO or other senior leaders are not aligned with the vision expressed in the roof?

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Creating front-line leaders to solve problems at Nestlé
March 22, 2021
Creating front-line leaders to solve problems at Nestlé

INTERVIEW – In this Q&A, we learn how the Technical & Production (T&P) area of Nestlé Colombia Ecuador is using lean and Art Smalley’s four types of problems framework to bring leadership closer to the gemba.

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Lean and happiness
March 18, 2021
Lean and happiness

FEATURE – Employee happiness leads to greater efficiency and higher quality, which is why it’s increasingly being adopted as an indicator by firms. But how does lean relate to happiness?

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Lean marketing and the voice of the customer
March 15, 2021
Lean marketing and the voice of the customer

FEATURE – What does it really mean to listen to the “voice of the customer”? This article discusses how lean marketing can help us to truly understand customer value and, therefore, increase our sales.

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Asking the right questions. Sure, but how?
March 11, 2021
Asking the right questions. Sure, but how?

FEATURE – This interesting article asks what it means to ask to right questions and explains why the way to success is learning about problems, not wondering whether solutions are wrong or right.

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Keeping up with change in retail
March 8, 2021
Keeping up with change in retail

FEATURE – A lean retail experiment: Carrefour Group in Brazil has started a lean journey to rapidly adapt to market changes and reach excellence in the delivery of value to customers.

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Observing Covid-19 vaccination at the gemba
March 4, 2021
Observing Covid-19 vaccination at the gemba

FEATURE – In his first gemba walk in months, the author observes the Covid-19 vaccination process in a physician’s practice in Wales and reflects on how lean it is.

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'Steel' going strong
March 1, 2021
'Steel' going strong

FEATURE – With the help of Lean Thinking, this Ukrainian producer of stainless steel pipes is retaining its competitive position against larger players in the market.

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Caught between a rock and a hard place
February 25, 2021
Caught between a rock and a hard place

FEATURE – What is the role of middle managers in a transformation and how can we ensure they can fulfil that role – instead of being blamed for the failure of the initiative and even excluded from it?

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A lean view on... politics
February 22, 2021
A lean view on... politics

INTERVIEW – In another interview in our series that looks at global events from a lean perspective, we discuss politics, the challenges to democracy and the phenomenon of populism.

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Deep dive in a lean digital company #1
February 18, 2021
Deep dive in a lean digital company #1

NOTES FROM THE GEMBA – The author visits the office of Theodo France and learns how the lean digital company is leveraging lean thinking and practice to support its ongoing growth – even through the pandemic.

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Becoming a role model
February 15, 2021
Becoming a role model

CASE STUDY – This hospital in Argentina has leveraged the power of Lean Thinking to greatly enhance patient care, even in the pandemic, and receive internationally renowned accreditations.

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The role of coaching in hoshin kanri
February 11, 2021
The role of coaching in hoshin kanri

FEATURE – The author discusses how the hoshin kanri process, coupled with effective coaching, helps us to tackle the challenges inherent to implementing change.

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Awakening
February 8, 2021
Awakening

INTERVIEW – The extraordinary events of the past year have encouraged lean organizations around the world to ask deeper questions about purpose and value creation, says Josh Howell.

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The J-Cost theory
February 4, 2021
The J-Cost theory

FEATURE – The approach described here, first adopted by this Chinese company, directly connects the daily work in manufacturing with an organization’s financial results.

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Two giants, two communities, one lasting thing
February 1, 2021
Two giants, two communities, one lasting thing

FEATURE – John Shook remembers the work of Ezra Vogel and Norman Bodek and discusses how, in their own way, each of their contributions help us to understand the Toyota Production System.

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A lean view on... strategic thinking
January 28, 2021
A lean view on... strategic thinking

FEATURE – For many organizations, devising effective strategies remains a gap to fill and that’s something lean can help with. Michael Ballé discusses strategic thinking with our editor.

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Bringing strategy into your digital transformation
January 25, 2021
Bringing strategy into your digital transformation

FEATURE – In many organizations, strategy is often lacking from the digital transformation agenda. The authors provide insights into how value chains and Wardley Maps can assist.

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Just-in-Time and the Covid pandemic
January 21, 2021
Just-in-Time and the Covid pandemic

FEATURE – The pandemic has brought back into the spotlight the common misconception that Just-in-Time causes disruption when spikes in demand occur. Torbjørn Netland debunks the myth.

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The synchronization of material flow with demand
January 18, 2021
The synchronization of material flow with demand

FEATURE – Aligning supply flows with demand is crucial to success, but it can be complicated. Lean Thinking can help us identify the strategy and sequence of activities that we need to make it a reality.

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What lean marketing teaches us about packaging
January 14, 2021
What lean marketing teaches us about packaging

FEATURE – What role does packaging play when it comes to marketing a product? The author discusses “lean packaging” and shares the example of an Italian toilet paper maker.

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Lean in SMEs
January 11, 2021
Lean in SMEs

FEATURE – SMEs represent the backbone of many economies, but few of them contemplate embarking on a lean transformation. The author discusses why and offers some tips to help them embrace lean.

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A hospital CEO on lean and the Covid resurgence
January 7, 2021
A hospital CEO on lean and the Covid resurgence

FEATURE – As South Africa fights a second Covid-19 wave, the CEO of a hospital group shares some of the lessons learnt so far and how Lean Thinking is helping the organization resist.

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Lean strategy means learning what to improve
January 4, 2021
Lean strategy means learning what to improve

FEATURE – Lean represents a strategy to understand what needs to be improved, the critical skills that must be developed to solve a specific problem – whether it’s a quality defect or a pandemic.

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Hope in lean nation
December 21, 2020
Hope in lean nation

FEATURE – As 2020 finally draws to an end, our editor reflects on the year that was and discusses why the Lean Community is a such an important source of inspiration and hope.

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Enabling change with a value stream Jishuken
December 17, 2020
Enabling change with a value stream Jishuken

FEATURE – In March 2019, this hospital partnered with the Lean Global Network on a two-day Jishuken event. Nearly two years later, the authors reflect on the legacy of that initiative.

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The lean developer
December 14, 2020
The lean developer

FEATURE – How can digital companies develop a competitive edge in the "tech first" future? By using Lean Thinking to ensure continuous learning and transform the way coders think and work.

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Leadership: tackling the P in SQDCP
December 10, 2020
Leadership: tackling the P in SQDCP

FEATURE – Whether or not a lean transformation succeeds largely depends on management behaviors. This assessment tools helps you understand what leadership traits you need to develop to achieve your goals.

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Customer satisfaction in Haidilao restaurants
December 7, 2020
Customer satisfaction in Haidilao restaurants

CASE STUDY – How does a small food shop in Sichuan turn into a $30 billion chain with around 900 restaurants in several countries? By always going the extra mile for customers!

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10 obstacles to a lean transformation
December 3, 2020
10 obstacles to a lean transformation

FEATURE – Hansei is a powerful tool that helps us understand Lean Thinking and advance on our journey. The author shares the lessons he learned from the struggles Halfway Toyota encountered during its years-long transformation.

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Can lean help with a brutal drop in sales?
November 30, 2020
Can lean help with a brutal drop in sales?

FEATURE – With lockdowns enforced in many countries as Covid-19 continues to ravage the world, the authors discuss how Lean Thinking can help when the order book dries up.

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Turning a cave into a museum with lean marketing
November 26, 2020
Turning a cave into a museum with lean marketing

FEATURE – Using lean marketing principles, an entrepreneur in southern Italy was able to pivot from a potentially bad investment and create a unique customer experience instead.

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Lean logistics at Thales LAS
November 23, 2020
Lean logistics at Thales LAS

NOTES FROM THE GEMBA – Thanks to the effective application of Just-in-time and Jidoka, Thales LAS has managed to turn around its logistics department. Catherine Chabiron reports.

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Lean for better writing
November 19, 2020
Lean for better writing

FEATURE – Have you ever wondered how lean tools and principles might apply to writing? To inspire you to document your learnings, our editor offers a guide for aspiring writers in our community.

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The role of “System 3” thinking
November 16, 2020
The role of “System 3” thinking

FEATURE – This compelling article explores how our brain constantly looks for emotional resonance with the environment around us. Is this System-3 type thinking the key to enabling joint problem solving?

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Six Toyota practices for leading with respect
November 12, 2020
Six Toyota practices for leading with respect

FEATURE – The authors share the main insights from a webinar with two Toyota leaders from South America, on the leadership practices that have allowed the company to sustain results for decades.

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Keeping focus in a war zone
November 9, 2020
Keeping focus in a war zone

FEATURE – The author discusses the impact of the Covid-19 pandemic on the companies and the needs of individuals in her town of Maun, Botswana, and wonders what role lean can play in their lives.

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Lean and the global Covid-19 vaccine race
November 5, 2020
Lean and the global Covid-19 vaccine race

CASE STUDY – Pall Corporation used lean product and process development principles to create the process to produce billions of doses of the Oxford/AstraZeneca vaccine for Covid-19 in record time.

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Lean ASAP!
November 2, 2020
Lean ASAP!

CASE STUDY – Some blamed lean for the shortages of personal protective equipment (PPE) in first wave of the pandemic. This small Norwegian producer of disposable bedsheets used it to establish and ramp up the production of medical gowns for healthcare workers.

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An obeya to build and industrialize our IT delivery
October 29, 2020
An obeya to build and industrialize our IT delivery

FEATURE – In this article we learn how the creation of an Obeya helped an international insurance company boost collaboration among functions and accelerate the delivery of an important IT project.

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Improving children's care at a Chinese hospital
October 26, 2020
Improving children's care at a Chinese hospital

FEATURE - This story from a Chinese children's hospital reminds us that the lean healthcare improvements we make can have remarkable results on both patients and staff.

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Putting the customer at the heart of public service
October 22, 2020
Putting the customer at the heart of public service

FEATURE – This story of a lean application in elderly care in a Norwegian borough demonstrates the great strides that can be made in providing better service to citizens if their needs become the focus of the work.

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The lean candidate
October 19, 2020
The lean candidate

CASE STUDY – Have you ever considered how Lean Thinking could apply to politics? The author explains how the result of a mayoral race in southern Italy was ultimately determined by the lean approach adopted by one of the candidates.

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A lean view on... the fight against climate change
October 15, 2020
A lean view on... the fight against climate change

INTERVIEW – What is the contribution of Lean Thinking to the battle against climate change? Michael Ballé discusses the Toyota approach to sustainability and what it takes to push "green" to the top of the business agenda.

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Designing the best possible process
October 12, 2020
Designing the best possible process

FEATURE – This article analyzes some of the most effective tools lean practitioners can deploy to design solid processes characterized by an effective sequence of tasks and a focus on customer value.

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A better way to learn lean
October 8, 2020
A better way to learn lean

INTERVIEW – The Lean Enterprise Academy just launched the Lean Learning Journey, an online platform from which practitioners can pull the practical knowledge they need in their lean transformation.

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Truly seeing the big picture
October 5, 2020
Truly seeing the big picture

FEATURE – In this personal account, the author explains how Lean Thinking inspires her painting process, debunking the myth that the methodology stifles creativity.

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Better processes for better care
October 1, 2020
Better processes for better care

CASE STUDY – This Barcelona hospital began its journey with ambitious projects and is starting to see the fruits of its labor, with the pandemic acting as an unexpected but powerful catalyst for change.

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A lean view on... the media
September 28, 2020
A lean view on... the media

INTERVIEW – If we truly believe lean can change society, then we should use it as a lens through which to look into different aspects of our lives – even when those associations are hard to make. This month, we discuss the world of media.

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The “mangineer” and people development
September 24, 2020
The “mangineer” and people development

FEATURE – Sometimes you just need to get creative: as part of its flexible manufacturing model, Esquel introduced a new role on its shop floor – the “mangineer”.

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Beyond exploitation - an alternative business system
September 21, 2020
Beyond exploitation - an alternative business system

FEATURE – The transformational power of Lean Thinking allows us to see it as a way to solve some of the world’s biggest problems. Dan Jones explains why it can represent an alternative to our exploitation-based system.

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Lean turnaround – charting a new course
September 17, 2020
Lean turnaround – charting a new course

FEATURE – In business, the word “turnaround” refers to radical changes in the direction a company is moving toward. Here’s why Lean Thinking can increase the chances of success of such endeavors.

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A tool for effective marketing strategies
September 14, 2020
A tool for effective marketing strategies

FEATURE – Tools and framework help us to bring lean principles to life and act on our strategies. The author introduces the Lean Marketing Canvas.

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