BUILDING BRIDGES – A member of the Theodo team tells us about their attempts to improve the performance of their Web apps using lean principles.
VIDEO INTERVIEW – A store manager explains how a simple kaizen reduced waiting times for customers who want to return products. We use today’s video to launch our Lean Improv contest.
NOTES FROM THE GEMBA – In the web marketing world, a competitive advantage is a matter of life and death for businesses. The author meets a firm that has been leveraging lean to gain one.
INTERVIEW – Ben Hartman has used lean in his micro-farm in Indiana for six years. Not only did he find in it a way to support his family doing what he loves, he might have also discovered how to transform our food system.
BUILDING BRIDGES – This month, a CTO explains how his software company borrowed the kaizen spirit – and the idea of a dojo – from an avionics factory and put it to good use.
BUILDING BRIDGES – Struggling to scale a new product past its MVP phase, Theodo tried a number of things before realizing that the only way to retain quality and speed is kaizen.
NOTES FROM THE GEMBA – If you need proof that kaizen leads to real innovation, look no further than AIO. This French Tech company that reinvented itself as a karakuri kaizen coach.
CASE STUDY – Faced with complex logistics and customer complaints, a small deli and butchery in Botswana saw in lean a way to bring the business back from the brink. The philosophy didn’t fail them.
NOTES FROM THE GEMBA – This month, the author shares her account of a recent gemba walk at a Tier 2 Toyota supplier, which has achieved impressive results by applying TPS.
FEATURE – Following a visit to a Toyota supplier in Japan, the authors reflect on the nature of kaizen and explain why we might be looking for it in the wrong place.
CASE STUDY – Over the past four years, by developing its kaizen capabilities and crafting a better approach to maintenance, a Turkish gold mine has significantly reduced its extraction costs.
FEATURE – You have never seen a workshop like this before: Halfway Ngami in Botswana has creatively transformed car servicing and repairs by making problems visible and introducing flow.
INTERVIEW - What lies at the core of kaizen activity? How has the concept of kaizen evolved over time? Planet Lean’s editor Roberto Priolo discusses these and other topics with kaizen expert Mark Hamel.