GETTING TO KNOW US – Earlier this month, our editor visited Istanbul to learn about the work Lean Institute Turkey is doing to spread lean in Turkey and beyond. He sat down with the institute’s President for a chat.
FEATURE – The role of the coach in a lean transformation is an often-debated topic. The author discusses his experience building the architecture of the Halfway turnaround.
GETTING TO KNOW US – For our second interview with LGN directors, we travel to Hungary to meet the President of our affiliate institute there. He tells us his country’s need for good workers and how lean can make the difference.
THE LEAN BAKERY - For the past decade, lean has fuelled the growth of a chain of cafes/bakeries in Barcelona. With 100 now open, the Retail Manager explains how lean helps them manage a booming business.
ROUND-UP – The Lean Global Network’s week in Japan in September was full of learning and inspiration. We asked five LGNers to share their biggest takeaways.
INTERVIEW – For its 10th anniversary, the Lean Global Network went to Japan for a study mission. Our editor spoke with John Shook on a Shinkansen platform after four days in Toyota City and Nagoya.
INTERVIEW – Christleton Learning Trust in the UK is running several lean experiments across its three schools. We spoke with its CEO, who told us how coaching is supporting the transformation.
INTERVIEW – An organization in the San Francisco Bay Area is using coaching to increase its impact on the lives of foster youth. We had a chat with an extraordinary group of women to learn how they are doing it.
FEATURE – An approach based on coaching and experiments is transforming the way restaurant chain Xibei works with its people to improve service and dishes: the story of Chef Liang and his Kongfu fish.
OPINION – After reading the latest book by Edgar H. Schein, the author reflects on the nature of consulting and management, and explains why humility must become a defining trait of both.
INTERVIEW – We meet one of this year's Lean IT Summit speakers to hear about her team’s effective approach to turning Nordstrom’s IT leaders into coaches and truly supporting the firm's lean transformation.
WOMACK'S YOKOTEN – As a first instinct, most of us tend to provide answers and solutions rather than ask questions. In this month's Yokoten, Jim Womack provides advice on how to fight this behavior and become a coach.
FEATURE – How many times do we hear people say lean is not for them because “it’s a Japanese thing”? After spending 18 months in Japan, the author explains why the country’s culture is not necessarily "lean by nature".
FEATURE – The Palo Alto Medical Foundation has used lean to redesign workflows in its primary care clinics since late 2011. With changes now spread to a total of 17 facilities, the team started to analyze what it took to sustain the results achieved.
OPINION – When do our mistake become an ominous sign that we are giving up on our customers and people? Following the salmonella contamination in cereals in Israel, the author reflects on business purpose and the importance of transparency.
ONE QUESTION, FIVE ANSWERS – With this month’s question we try to understand what lean idea or principle our interviewees would have liked to learn sooner or better in their journey. So, heads up… You might be in a similar situation.
FEATURE – It’s Lean Thinking week and to commemorate the 20th anniversary of the publication of the book, we have asked a few people from the lean community what it meant to them.
FEATURE – Coaching people is the only way to truly develop their capabilities, but what does it take to become a good lean coach? Josh Howell on how humility helped him to improve his ability to coach.