FEATURE – BRQ Digital Solutions shows that effective customer-focused improvement must happen from the inside out, with team development aligned with the pillars of lean digital transformation.
CASE STUDY – This digital organization has embarked on a cultural transformation that is allowing them to become more agile while keeping people and stimulating interactions at the heart of their work.
FEATURE – The authors explain why putting value at the heart of customer discussions is key to developing a successful, resilient tech firm.
FEATURE – For a few years now, Theodo has made of quality and customer satisfaction the main focus of its work, and it is paying off. But what does it mean to pursue and improve quality at a digital company?
FEATURE – This month, the author learns how gemba walks happen in a digital environment, where the work and information are typically hidden in computers.
FEATURE – How can digital companies develop a competitive edge in the "tech first" future? By using Lean Thinking to ensure continuous learning and transform the way coders think and work.
BUILDING BRIDGES – Using kaizen, a team at Theodo was able to reduce the time necessary to install a project on a new developer’s computer from three weeks to twelve minutes.
NOTES FROM THE GEMBA – The author visits a comparison website that is gradually integrating agile and lean thinking in its processes, identifying new and exciting improvement opportunities.
INTERVIEW – The Chief of Agile at Toyota Connected tells us about the agility journey of Toyota and explains why the divide between lean thinking and Agile has no reason to exist.
NOTES FROM THE GEMBA – In the web marketing world, a competitive advantage is a matter of life and death for businesses. The author meets a firm that has been leveraging lean to gain one.
BUILDING BRIDGES – In this article, we learn how a team of software developers leverages the lean concept of “red bins” to ensure the quality of the code they write.
FEATURE – In this article, we learn how a simple andon system and lean problem solving helped Theodo move past some of the most common obstacles that Agile alone can’t overcome.
BUILDING BRIDGES – This month, a CTO explains how his software company borrowed the kaizen spirit – and the idea of a dojo – from an avionics factory and put it to good use.
PROFILE – The leader we profile today has a holistic view of the digital world. He brought Agile to Australia, and after embracing lean thinking he has helped to make REA Group one of the country's best digital brands.
BUILDING BRIDGES – Struggling to scale a new product past its MVP phase, Theodo tried a number of things before realizing that the only way to retain quality and speed is kaizen.
FEATURE – In the second article in our series with Theodo, the CTO tells us about an experiment that showed how problem solving is easier when the job is clearly defined.
BUILDING BRIDGES – In this new series, people from startup studio M33 discuss their relationship with lean thinking and how the methodology helps them in their daily work.
FEATURE – Following a visit to a Toyota supplier in Japan, the authors reflect on the nature of kaizen and explain why we might be looking for it in the wrong place.