OPINION – Managers and investors are starting to understand that, in the long term, a company's success is built on value for the customer and not on marketing manipulations.
INTERVIEW – Planet Lean speaks with telecommunications company Telefónica about the organization's attempt to apply lean startup principles in its R&D department.
RESEARCH – Every advocate of lean with a skeptical boss has been asked “What’s the ROI of lean?” at least once. This landmark article explains that lean can indeed help us to achieve a superior ROI, so long as we view it as an all-encompassing strategy rather than a simple tactic.
FEATURE – Starting off a lean journey is no easy feat, and existing models won’t tell you what the next steps are. That’s why you should go back to basics and let the Toyota Production System “house” from the mid-1980s show you the way.
FEATURE – Day after day, groundbreaking technological advances are dramatically changing industry. It is clear that we are now experiencing a new industrial revolution, but what’s the role of lean thinking in this Digital Age?
RESEARCH – A recent report by the National Audit Office looks at what works and what doesn’t when lean management is applied in UK government organizations.
WOMACK’S YOKOTEN – If truly embraced, lean thinking sustains and (in the long run) even creates jobs, but if a transformation is to last these jobs must be “good,” says Jim Womack.
INTERVIEW – When we think of innovation we rarely think of government, and yet the public sector is in desperate need to modernize and improve. Pierre Pezziardi is on a mission to bring innovation to the French government.
PROFILE – In this new section, Planet Lean features some of the most inspirational lean leaders out there. For the first profile, we have selected James Hereford, a former high school teacher who is now leading his third healthcare transformation.
COLUMN – Digitalization is now on the agenda of executive teams and is encouraging organizations to review their business models. But how does IT fit into the picture? What is its role? How can lean help?
FEATURE ARTICLE – By adopting lean thinking and establishing a dedicated care pathway, a Brazilian hospital has been able to drastically reduce the time breast cancer patients have to wait to undergo surgery or start treatment.
INTERVIEW – At the recent European Lean Healthcare Transformation Summit, we sat down with Helen Zak for a few minutes to discuss the state of change in the healthcare sector.
INTERVIEW – At the recent Lean IT Summit, Planet Lean spoke to BlaBlaCar, a Paris-based company that has managed to keep the startup way of thinking alive in the face of the hypergrowth it experienced in the past four years.
RESEARCH – This insightful paper explains how the Irish government is encouraging organizations to adopt lean thinking to improve their competitiveness with the Lean Business Offer.
WOMACK’S YOKOTEN – On October 10, 1990 the book that introduced lean thinking to the world was published. Twenty-five years after Machine, one of the authors reflects on what the lean movement has achieved and on what is slowing it down.
CASE STUDY – An entire restaurant chain going lean is not something you see every day. Coming all the way from China, Xibei's story of cultural change will inspire you to never forget the fundamentals of lean, from standardization to quality.
VIDEO CASE STUDY – In the past couple of years, the Consorci Sanitari del Garraf has been able to leverage the commitment of its people to perform a lean turnaround. Its story shows you don’t need lots of resources and money to do lean in a hospital.
FEATURE – If we see lean thinking as a paradigm, which we do, then we should be able to define a set of values this paradigm is built on. So, are there lean ethics? Michael Ballé identifies 10 undisputed lean values, plus one.
CASE STUDY - A pioneering school in Rogaland, Norway, is proving that some elements of lean thinking can successfully be adapted to the education system to create better conditions for both teaching and learning.
FEATURE – Over the course of his career in the wind energy industry, the author has learned the power of horizontal integration in the improvement of organizations. In this piece, he shares his experience as a lean practitioner and leader at Ecotècnia.
OPINION – When thinking about Barcelona, most of us think of Gaudí’s architecture, tapas and beach weather, but the Catalonian capital might also be a worthy example of lean principles applied to city management.
WOMACK’S YOKOTEN – The Volkswagen “defeat device” scandal is the latest example of a company that has chosen to focus on growth rather than the customer. What can we learn from this, and what should we do when such a shift takes place?
FEATURE – You don’t always need a lot of external help to initiate a lean transformation: the experience of the Emergency Department of the Hospital Clínic of Barcelona shows it can be done with very little support from the outside.
FEATURE - Stressed and overwhelmed by workload? Once again, lean thinking comes to the rescue, offering us a way to approach our work that helps us eliminate waste, save time, and avert breakdowns.
FEATURE - Traditionally seen as the mother of all evil, the IT department in our organizations has a long way to go before it fulfils its potential and becomes an actual facilitator in the delivery of excellent products and services. In the past few years, IT leaders have realized that lean management can help them to transform the function.
FEATURE – By offering an alternative approach to management, lean thinking has disrupted the business world in the past three decades. But in what way has it really innovated?
COLUMN - Menlo Innovations may not define itself as a "lean organization" but there is no doubt that its management style is akin to the principles lean teaches. Here, a front-line Menlonian shares her thoughts on the company's culture.
FEATURE – For the last article of their series, the authors ask themselves the ultimate question: who wins at lean, and who loses? What makes change sustainable? Turns out, it’s all about the fundamentals.
FEATURE ARTICLE - It is always fascinating to learn about the evolution of lean in other countries. This piece gives us the lowdown on the state of lean in Russia, a late adopter where interest is now growing fast in all sectors, from government to agriculture.
FEATURE – In this article, Joakim Hillberg shares his experience teaching trainers how to run lean games and some hints on how to practically and effectively coach game participants.
FEATURE – The theory of hoshin kanri is clear, but how can you adapt it to a government organization structured in departments where making A3s is not a daily practice? A Dutch ministry shares its experience.
WOMACK’S YOKOTEN – The sharing economy came with a very “lean” promise – underutilized resources made available to those who need them for a reasonable fee – but not all that glitters is gold.
ARTICLE – In her second piece for PL, Frances Steinberg returns to the topic of working more effectively with people and the importance of going beyond the structured approach of kata familiar to so many of us.
INTERVIEW – The CIO of a French pharmaceutical company gives us a sneak peek of her presentation at the upcoming Lean IT Summit, focused on using the obeya to change the IT department.
INTERVIEW – PL sits down with a consultant and a manager from the St Elisabeth hospital in the Netherlands to talk about the organization’s “loving care” approach to treating patients.
FEATURE – Until “check” and “act” become a natural part of daily work, we will always need formal audits to keep people focused and to sustain results. Here’s a few tips to make them work.
FEATURE – This piece analyzes the different elements of scrum, an agile software development framework, as seen from the point of view of traditional lean thinking.
VIDEO – Meetings are critical to create a culture based on teamwork and to establish a learning organization, but their traditional format tends to encourage individual agendas. Not Lean Coffee…
COLUMN – To develop a successful product or service an organization has to effectively manage the tension between the experts' specialization and the entrepreneur's flexible approach to innovation.
WOMACK’S YOKOTEN - When managed poorly and tied to the wrong performance metrics, financial rewards can seriously damage your organization, Jim Womack warns in his latest column.
FEATURE - No matter how hard you try to convince them about lean, some people stay stubborn, aggressive and helpless. So instead of pushing your way onto them, have them pull the appropriate responses from you.
INTERVIEW – During a chat with Planet Lean, Darril Wilburn explains why courage and humility are necessary elements to establish a culture based on continuous improvement.
INTERVIEW – How many times have you been asked, “What is the ROI of lean?” Jean Cunningham provides her insight to help you measure the financial impact of your lean improvements.
CASE STUDY – A very lean system that runs like clockwork and constant attention to customer service enable Barcelona-based 365.café to achieve the impossible: supplying 55 bakeries out of a 650-sqm factory.
FEATURE – Most organizations rely on the support of lean consultants to bring their transformations forward, but how can they make the most of their expertise and knowledge?
CASE STUDY - HM Courts & Tribunals Service has been using lean ways of working for over six years, learning many lessons along the way and achieving some fantastic wins.
FEATURE - With daily management at the heart of its modus operandi, an organization will be able to quickly identify deviation, start solving problems and make strategy deployment a success.
ARTICLE – While supporting the adoption of lean in a Mozambican hospital, a young engineer learned a number of valuable lessons on leadership and what it really takes to help developing countries to grow.
WOMACK'S YOKOTEN - Senior leadership must learn to understand the work if they are to move away from the mindless metrics that lead managers to "game" numbers or to shift responsibility on to other departments.
FEATURE - Michael Ballé shares a few thoughts on leadership and respect for people, and tells us why lean management is the only way to make adaptive change a way of life.
COLUMN - For her latest column, Sari Torkkola describes the initial steps that must be taken to move towards becoming a lean CIO and warn us against some of the pitfalls along the way.
INTERVIEW – Dan Jones will be a keynote speaker at this year’s Lean IT Summit in Paris. In this interview, he gives us a sneak peek of what he is going to talk about.
COLUMN – In the first of a new series, Boaz Tamir explains how understanding the knowledge and development capabilities of our team can provide the foundations for more dynamic and safer innovation.
INTERVIEW - The historical city of Amersfoort in the Netherlands has introduced lean thinking and practice in local government to provide better and faster services to its citizens.
FEATURE - Every part of an organization can benefit from the adoption of lean principles, but what about accounting? Here are a few useful tips to efficiently close the books at the end of each month.
ARTICLE – Standardization is often ignored and misunderstood, but is as critical to a lean transformation as continuous improvement. This piece by our Polish team explains why standard work is not to be neglected.
CASE STUDY – Following one of the deadliest hurricanes in US history, an NGO started to use lean management principles to speed up the reconstruction of homes in the Louisiana city… and the results were impressive.
FEATURE – Menlo Innovations has proved there is a different, more "joyful" way of running a software development company – could those same lessons be applied to the healthcare industry?
FEATURE – Introducing initial assessments by senior doctors and bedside diagnostics to improve the efficiency of the Emergency Department: a lean healthcare experiment in England.
INTERVIEW - Are you a manager who needs to brush up on lean but has little time to do it? A new book by Cécile Roche comes to the rescue: A Little Lean Guide for the Use of Managers.
WOMACK'S YOKOTEN - Given the name of this column, it only makes sense to analyze the word yokoten. So, how can we effectively help others to apply what we learn at the gemba? What makes yokoten successful?
CASE STUDY - Össur is recognized as a leader in the fields of prosthetic, osteoarthritis and injury solutions, but how did lean management and a trial-and-error approach to improvement help it to stay competitive?
INTERVIEW - Like many other improvement methodologies, LeanUX shares a lot of principles with traditional lean. Yet, the two communities don’t know a lot about each other. We ask an expert to bridge the gap.
INTERVIEW – PL speaks to one of America's leading experts on the Toyota Production System about Toyota's unique approach to integrating product development with all other functions in the business.
FEATURE – A kaizen suggestion scheme has the ability to unlock the potential of lean change in our organizations, but too often our mistakes kill it before it even has a chance to take off and gain momentum.
FEATURE – No healthcare transformation can succeed without a system-wide approach to change. In this article, Dr. John Toussaint, offers his take on the issue, providing a guide for healthcare executives.
INTERVIEW – At the recent Lean Transformation Summit in New Orleans, we sat down with Richard Sheridan of Menlo Innovations to discuss the ground-breaking concept of joy in the workplace.
INTERVIEW – Overburdened and worn out? Visualizing your tasks using Personal Kanban can help you make sense of a busy schedule and reduce your stress, says Jim Benson.
WOMACK'S YOKOTEN - Every practitioner has encountered employee resistance to lean at some point. Here's a few tips on how to win over naysayers and perhaps even turn them into some of your biggest supporters.
ARTICLE - A-ha moments... we have all had one at least. In this personal account, the author reflects on what his own experience has taught him about changing our mindset and being stuck in our ways.
INTERVIEW – Lean for social good may sound new to many, but to the CEO of one of America’s largest food banks, the partnership between her organization and Toyota to defeat hunger in the Big Apple seems just natural.
CASE STUDY - How Spotify developed an alternative management system based on servant leadership, interaction-based learning and adaptability – changing the music industry along the way.
FEATURE - One big "introduction to lean" course isn't enough to teach people continuous improvement. Training, and therefore learning, must happen on a daily basis. Here's the Ten Commandments of lean training.
INTERVIEW - What do the United States Army’s Special Forces unit and Toyota have in common? To find out, we spoke to the Green Berets’ former Director of Training at the LEI summit in New Orleans.
ARTICLE - What is lean? We all like to think that we know. This personal story reminds us all of how elusive the methodology can be, and how determined a practitioner has to be to fully grasp it.
OPINION - If you have ever 5S-ed your daughter’s room or tried to bring one-piece flow to your grocery routine, this article on what lean management looks like in our personal lives is for you.
ARTICLE - Organizing for learning is critical to sustaining your kaizen efforts and improving your company. Choose the right managers, make sure they can self-develop and develop others, and help lean to take root.
FEATURE – In the Shatila camp south of Beirut, a self-help program is making a difference in the lives of Palestinian refugees, engaging them in rehabilitating their shelters.
INTERVIEW - Eric Ethington shares what he has learned about lean thinking implementations during his 30-year career holding positions at General Motors, Delphi and Textron.
FEATURE – Lean management forces us to look at our IT service management from a different perspective and helps us to ensure it really supports our organizational needs.
ARTICLE - Improving healthcare architecture means truly meeting patient requirements. This article reflects on the power of 3P design and looks at an implementation in the North East of England.
COLUMN - In the first installment of her new column, the CIO of Finnish defense company Patria shares her thoughts on what makes lean management so critical in the life of the leader of an IT department.
ARTICLE – You need to have a solid and complete process in place if you want your problems to be actually solved, and it is more than just developing an A3 or drawing an Ishikawa.
FEATURE – What makes a mentor-mentee relationship successful? This intimate account comes all of the way from a Tanzania healthcare organization, and proves how lean is fundamentally about “caring for people.”
FEATURE - An initial look into the impact of lean management principles on the growth of young organizations hopes to encourage further analysis into why and how lean startups succeed.
FEATURE - What do Toyota and Procter&Gamble have in common? A passion for developing people, a focus on customer satisfaction, and... enviable results that are sustained over time.
CASE STUDY – The Canadian province of Saskatchewan is running a bold experiment: applying lean management across all government. The driving force? A “compelling vision.”
RESEARCH - In the last 10 years lean has made its way in many hospitals and healthcare systems, often with impressive results. Professor Dan Jones looks back at the lessons learned throughout the decade.
FEATURE - Planet Lean launched exactly one year ago. Editor Roberto Priolo offers some reflections and a round-up of the most popular articles we have published to date.
COLUMN - As the lean community grows, experimenting with tools for self-organization like Open Space in order to build stronger lean networks.
NEWS - Our institutes in Turkey and Israel have collaborated closely for years. A few weeks ago, the President of Lean Institute Turkey flew to Tel Aviv to learn about Israeli agriculture.
ARTICLE - We always talk about going to the gemba, but we often don't understand what that entails and what changes it can bring to our companies. In this article, we hear about the experience of Thales.
CASE STUDY - The Italian branch of Tokheim services about 3,000 gas stations in the central and northern parts of Italy. The general manager shares the story of how lean thinking changed everything, for the better.
COLUMN - In political terms, is lean management more in line with conservative principles or progressive ideas? Michael Ballé reflects on a tough question.
OPINION – Lean Global Network institutes regularly collaborate on education. Josh Howell of Lean Enterprise Institute recently visited our Israeli affiliate to deliver a couple of workshops.
VIDEO INTERVIEW – Hierarchical organization, goodbye! Embracing servant leadership and a horizontal reporting structure, Spotify is redefining the idea of company.
INTERVIEW – Tom and Mary Poppendieck sit down with Roberto Priolo and discuss what makes product organizations successful today and where lean software development is headed.
COLUMN – Finance is a critical function within a firm. Yet, lean thinking seems to struggle to make progress in this field. Following a workshop with Nick Katko, the author of this article sees an opportunity.
FEATURE – Games can help you to engage people and communicate lean management principles. Here is a number of useful tips and suggestions on how to make training more… playful.
VIDEO INTERVIEW - Planet Lean speaks with Jeff Sutherland, one of the inventors of scrum software development, about the evolution of this Agile framework and its relationship with lean.
