Dan Jones

managing for the future lean thinking

Lean as the management strategy of the future

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    string(1378) "The idea of “lean management” can refer to both individual managerial behaviors and, more in general, the set of principles and practices characterizing the adoption of lean thinking in an organization.

In the first case, lean management is closer in meaning to the idea of “lean leadership” and entails the development of behaviors that foster continuous improvement at the front line, such as respect for people, asking questions (rather than providing answers), going to see to really understand the work and the causes of problems, and scientific problem solving. In the second instance, lean management describes the lean philosophy more in general.

In its more general meaning, lean management – or lean thinking, if you prefer – derives from the Toyota Production System and is now recognized as a superior management approach that, through continuous improvement, customer focus, teamwork and relentless people engagement, leads to great results in terms of quality, performance, delivery, and cost. The promise of lean management is to create the most value for customers using the least possible amount of resources. As an approach to running a business, it brings benefits to all parties involved, from customers to employees, suppliers to wider society.

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FeaturesAug 25, 2017
Dan Jones
FEATURE – Lean is a people-centric system for learning that acts as an alternative to traditional management and financial capitalism. It represents the best strategy a company can adopt to meet the needs of the future.
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Dan Jones on lean as a strategy to create better products

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FeaturesJul 12, 2016
Dan Jones
FEATURE – This powerful article explains why we should place learning at the heart of our lean strategy to build better products – something Toyota has always done – and how management fits in the picture.
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Dan Jones on the new Gold Mine Trilogy Study Guide

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ReviewsNov 4, 2015
Dan Jones
REVIEW - The Ballés' novels - The Gold Mine, The Lean Manager and Lead With Respect - have greatly contributed to the advancement of lean thinking by enthusing practitioners the world over. Now, a new Study Guide will help leaders to teach lean to their teams.
dan jones lean it lean startup

Dan Jones’s latest on lean IT

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InterviewsJun 18, 2015
Dan Jones
INTERVIEW – Dan Jones will be a keynote speaker at this year’s Lean IT Summit in Paris. In this interview, he gives us a sneak peek of what he is going to talk about.
dan jones lean healthcare lessons

Lowdown on lean management principles applied to healthcare

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    string(1608) "Lean thinking may have been born in Toyota in the 1950s and 1960s, but it wasn’t until after the year 2000 that a few hospitals began to explore its application to the healthcare industry (lean healthcare). These pioneering organizations came together to share their stories at the first Global Lean Healthcare Summit in the UK in 2007, which in turn triggered many more experiments around the world. Since then, interest has kept growing.

Some fifteen years on, we have hundreds of examples to learn from, from clinics and departments through to entire hospitals and even whole hospital systems. Not all early experiments succeeded, and we are still a long way from making lean a widely recognized way of working across the industry.
Healthcare providers around the world still face huge challenges, as ageing populations and unhealthy lifestyles boost the demand for healthcare faster than the growth of incomes and tax revenues from the middle classes. At the same time, the quality of care has not improved as much as the quality of other services in the economy, which is why more and more healthcare organizations are turning to lean.

Historically, lean healthcare ideas have been applied in large hospitals, but in the past few years we have started to see the philosophy adopted in earnest in many smaller organizations following a do-it-yourself approach that has generated many positive benefits. An impressive example is the Consorci Sanitari del Garraf near Barcelona."
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Lean HealthcareFeb 19, 2015
Dan Jones
RESEARCH - In the last 10 years lean has made its way in many hospitals and healthcare systems, often with impressive results. Professor Dan Jones looks back at the lessons learned throughout the decade.
jones lean challenges

Lean thinking and the challenges it will face

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FeaturesOct 14, 2014
Dan Jones
ARTICLE - How can creativity and standards coexist? How do we move beyond silos? How do we fully understand the voice of the customer? Dan Jones reflects on three key questions for the lean movement.

“A story of personal awakening”

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ReviewsSep 4, 2014
Dan Jones
BOOK REVIEW - In the first of a series of Q&As on the recently published novel Lead With Respect by Freddy and Michael Ballé, Dan Jones explains why this book is a must-read.

Watch Dan Jones speak at the 2014 Lean Summit in the Netherlands

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FeaturesAug 7, 2014
Dan Jones
VIDEO - Dan Jones was one of the keynote speakers at this year's Lean Summit in The Netherlands. Here's a 15-minute excerpt of his talk, with some great insights into the state of lean thinking.

Dan Jones reflects on lean management in the digital age

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    string(1476) "Improvement methodologies have been used in the software world for a very long time, with approaches like Agile and Lean digital methodology playing a key role in speeding up the development of digital products. Agile principles and ideas - like Scrum and its way of structuring teams and organizing the work - have found their ways into many a lean company. Lean digital thinking and the Toyota Production System, in turn, have greatly influenced the development of these approaches.

Lean Digital is the methodology by which companies apply lean principles to the development process of new digital products.

The world of startups and entrepreneurship has also drawn a lot of inspiration from lean management. Eric Ries' best-selling book The Lean Startup offers a framework for quick experimentation and validation of learning that is often viewed as an interpretation of lean's PDCA cycle - and the very idea of involving the customer at different stages of the process clearly reminds of the fundamental lean idea of listening to the Voice of the Customer.

Despite this great level of cross-contamination, however, a disconnect still exists between the world of 'traditional lean' and that of young, digital companies. A few pioneering organizations such as softrware company Theodo are trying to bridge that gap by solidly applying lean thinking to their digital work. This is a new frontier for lean thinking."
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FeaturesMay 20, 2014
Dan Jones
FEATURE - Professor Dan Jones looks at the unique challenges the digital age presents the business community with, and explains how lean thinking can help us to effectively address them.