lean problem solving

The Double-Loop PDCA

FEATURE – How “Double-Loop PDCA” was discovered due to a problem with implementing a lean daily management system in a South African hospital.

How we are rolling out lean in our chain of stores

FEATURE – When Praktiker decided to turn to lean thinking, they were faced with the challenge of rolling out its principles and practices to 20 DIY stores. Here’s how they are trying to make it work.
Lean quality management Michael Ballé

How to ensure quality issues are detected and tackled fast

THE TOOLS CORNER – This month, the author discusses how we can ensure quality problems are identified early, tackled swiftly and prevented from reoccurring.
lean learning cross fertilization

Learning from one another accelerates our lean progress

FEATURE – By bringing organizations together to regularly share updates on their lean journeys, Instituto Lean Management has managed to create a flourishing lean healthcare community in Catalunya. But hospitals aren't the only ones benefitting.
lean retail 365 shops

Managing a chain of 100 cafes in Barcelona with lean

THE LEAN BAKERY - For the past decade, lean has fuelled the growth of a chain of cafes/bakeries in Barcelona. With 100 now open, the Retail Manager explains how lean helps them manage a booming business.
Xibei restaurant lean coaching

How lean coaching changed the culture of a restaurant chain

FEATURE – An approach based on coaching and experiments is transforming the way restaurant chain Xibei works with its people to improve service and dishes: the story of Chef Liang and his Kongfu fish.
continuous improvement boards visual management lean thinking

How a Kinross mine drives lean thinking using CI boards

FEATURE – The Continuous Improvements Boards at the Round Mountain mining site have been critical to shifting the company's culture... the secret, it turns out, is always providing feedback on people's suggestions.
lean at San Diego Zoo

The lean turnaround of the San Diego Zoo Global

CASE STUDY – Lean thinking is transforming San Diego Zoo Global, helping this century-old organization provide a better experience to its visitors and a better life to its animals.
Siena hospital neonatal care

Changing the layout of a nursery to improve neonatal care

FEATURE – Another month, another story of a lean project told by the Siena hospital front-line folks. This time we take you to the Intensive Care Nursery, whose layout was transformed to provide better care to premature newborns.
most satisfying moment lean journey

Five lean practitioners answer the same question #6

ONE QUESTION, FIVE ANSWERS – Change might be scary but, when things do work out, it also brings us incredible pride and sense of accomplishment. We asked five practitioners to tell us what the most satisfying moment in their lean journey was.

How to deploy hoshin kanri successfully

FEATURE - Strategy deployment is fundamental to a lean transformation, but managers often struggle to understand its importance amid the day-to-day firefighting. This article will tell you how to make hoshin happen.