lean services

A leaner housekeeping

CASE STUDY – Hotels of the Palladium Group are implementing Lean Thinking in their housekeeping departments to improve efficiency and service quality.

Operation Honeybee

FEATURE – To consistently identify new and better ways of doing things can breathe new life into a lean journey, but only if the knowledge developed can be effectively shared across the organization.

A story of caring leadership and creativity

FEATURE – A leader’s creativity and care for her people can lead to extraordinary results even in the most challenging of environments. As the latest LGN book comes out, the author reflects on one of the most impressive lean transformations you will come across.