

FEATURE – Many lean initiatives fail because managers lack an understanding of how adults learn. The authors discuss why execs need clear strategies that link improvement efforts to human capital development.


FEATURE – This article explores the benefits of an electronic kanban and explains how it enables a truly lean supply chain.


FEATURE – Focused experimentation and kaizen can lead to impressive results in as little as one day, as the story of this Hungarian company shows.


INTERVIEW – Dave Brunt tells us about the upcoming UK Lean Summit, one of the year’s must-attend events for lean practitioners.


FEATURE – Attracting, developing and retaining talent has become a pressing issue in the corporate world, as new generations show skepticism towards traditional management. Lean is the answer, say the authors.


FEATURE – To boost the “adoptability” of Lean and sustain it over time, it’s necessary to develop institutions that support our improvement efforts without making processes more bureaucratic.


FEATURE - With heavy hearts, we share the news of the passing of Peter Walsh, a pioneer of the Lean Community. Peter's work was instrumental in allowing Lean Thinking to take root in Australia, as some of those who knew him tell us here.


FEATURE – This article explores the integration of lean leadership behaviors with digital tools to achieve sustainable performance improvement in modern organizations.


FEATURE – In this new series, the author taps into LEI Hungary’s experience with lean transformations to highlight the most common mistakes people make when approaching the A3 framework.


FEATURE – In this article, Michael discusses the four levers that organizations can work on to thrive in good times… and bad times.


FEATURE – Ahead of his presentation at next week’s Lean Global Connection, Jim Womack explains why Lean is made for a world in turmoil but urges us to strike a balance between immediate response and thorough understanding of the problem.


FEATURE – What is psychological safety? What is it not? This article explores its advantages and foundational elements, and how organizations need to transform their leadership to achieve this evolution in management.


BOOK EXCERPT – These are the opening paragraphs of Chapter 1 of the new Lean Global Network book about applying Lean Thinking in a resort hotel.


FEATURE - Projects or programs? The authors discuss why Lean Thinking should go beyond piecemeal operational improvements, as a transformative strategy that balances today’s demands with future adaptiveness.


FEATURE – Our editor learns about the lean work taking place in two successful omelette-based restaurants in the Netherlands.


FEATURE – We see the shortcomings of strategies based solely on financial metrics every single day. The author discusses how Lean Thinking offers an alternative that leads to better and more sustainable results.


FEATURE – In part 2 of his article, the author unveils an improved process that allows this Hungarian company to replace machine parts with minimal production downtime.


EVENT LAUNCH - Save the date! The Lean Global Connection 2024 will take place on November 21 and 22. In this article, our editor introduces the event's theme and tells us what attendees can expect from the largest online lean event in the world.


FEATURE – There is more to logistics than an ancillary process that supports the rest of the company. But then, why do we never have a plan for it, like we do for manufacturing?


FEATURE - This month’s Design Brief explores the concept of craftsmanship in design and engineering, how to cultivate it in individuals and organizations, and the benefits of pursuing excellence.


FEATURE – Taiwan-based Machan International Co. manufactures sheet metal products, tool storage and medical trolleys, and smart energy storage cabinets. Last year, they turned to lean to improve their product development process.


BOOK EXCERPT – In the introduction to his new book, Art Byrne reflects on his lean journey and explains why to understand lean one must change their mindset.


FEATURE - Looking back to her experience coaching teams in Africa, the author encourages us to introduce play in our work, as a way of teaching people and of unlocking creativity.


FEATURE – To successfully transform, we need to change our “theory of success”. The authors discuss the obstacles managers face along the way.


FEATURE - The Basic Thinking dimension of the Lean Transformation Framework is often the most neglected and the least understood. The author tries to shed a light on the subject.

FEATURE – Faced with increased production volumes, this Dutch company realized the need to improve its processes by developing people skills.


FEATURE – A situation that would be unthinkable in a sports context is an every-day occurrence in many of our organizations. Should we change our way of thinking about our machinery?


FEATURE – A bad management system generates distortions that represent the root cause of many of the problems experienced by organizations.


FEATURE – Variety in sensei approaches can cause a lot of confusion. The author sheds light on the subject by describing a sensei’s five modes of interacting with individuals and teams.


FEATURE - In this article, taken from LEI's Design Brief, Jim Morgan talks about the often-overlooked topic of building quality into new products. Learn how a customer-centric approach in development can prevent costly rework and build lasting trust.


FEATURE – In February, our affiliate in the Netherlands turned 20. The President of Lean Management Instituut reflects on this achievement and looks back at these two decades.


FEATURE – To get the results we want from a system, or prevent it from generating undesirable events, we need to understand how it works and behaves in the real world. That’s exactly what Jidoka does.


FEATURE – The successful project discussed in this article shows how Lean Thinking can bring huge benefits to small and medium enterprises and paves the way to a new way of looking at lean coaching.


FEATURE – This article applauds the tenacity of women leaders and seeks to illustrate how they motivate others to take on the sustainability challenge through lean practices.


FEATURE – When it comes to the fight against climate change, we can’t expect to achieve much until we fundamentally challenge the way we think about resource consumption. Lean is our tool to do that.


FEATURE – The author highlights the critical “power skills” leaders need to provide the right support to the transformations they lead.


FEATURE - The editorial board members of Planet Lean reflect on the magazine's origin story and its role within and contribution to the Lean Community.


FEATURE – Ten years ago, Planet Lean was launched as a new platform for the Lean Community to share its experiences and knowledge. Our editor reflects on the magazine's mission, history and contribution of the spread of Lean Thinking.


FICTION – In the second and final part of this story, the main characters discuss in front of a board. If you regularly use visual management, their conversation will resonate with you.


FEATURE – To develop a lean culture means to develop each lean thinker and help them reach their full potential. Here’s how Aramis Group does it.


FICTION - Part 1 of this story reminds us that the role of leaders in an organization is to set the example for others, behaving the way they want the rest of the company to behave.


FEATURE – Nobody understands humans as well as humans do, and Jidoka is the key to learning about your customers and create ever-better products and services.


FEATURE – In this article, you’ll understand how potential errors can become an endless source of personal and managerial growth.


FEATURE – By adopting a product takt time perspective, we can better align engineering decisions with market demands, leading to better design, manufacturing, and material choices.


FEATURE – How does the improvement department of a company become a hindrance to the transformation? The author answers this question and discusses how this can be avoided.


FEATURE – If you think one is born a leader, think again. Leadership can be learned and, in this article, the author provides a four-step guide to developing it.


FEATURE – On October 31st, the Lean Movement lost one of his pioneers. In this piece, Dan Jones reflects on Freddy Ballé’s legacy.


FEATURE – The author explores methods to expand your flow “sweet spots”, enhance focus, and achieve a state of effortless productivity.


FEATURE – This insightful piece explores the true meaning of problem solving, looking at the common mistakes leaders make when they adopt some of its key practices.


FEATURE – We are used to approaching strategic thinking as if our organization was in a position of stability and dominance. What if we started to look at it as creating better deals with all parties involved?


FEATURE – Waste in the agricultural sector is a significant threat not only to the environment, the economy and farmers, but also to food security around the world.


FEATURE – Through kaizen, people can directly participate in the improvement work. But without a manager’s clear responsibility and follow-up, they will left alone with the consequences of the introduced changes.


FEATURE – The author shares a story from a training session at the gemba, which contains a couple of important lessons on the Training Within Industry method.


FEATURE - This surgery department was among the first areas in this hospital (maybe in the whole of Spain) to adopt Lean Thinking. Here's what their lean journey is focusing on more than 10 years after they started.


FEATURE – Why is lean change so hard to achieve in times of plenty? And why does it seem to be more attainable when chaos reigns? The author tries to answer these questions.


FEATURE - In the second article in his series, the author provides helpful tips for those interesting in bringing some Lean Thinking to their parenting, focusing on the first five years of a child's life.


FEATURE – Fresh of a study tour in Japan, the authors wonder if there is anything left to learn from Toyota’s network of suppliers in the age of AI and digital. Hint: it’s a rethorical question.


FEATURE – Freeing up beds is an age-old problem for hospitals. The medical area of this Catalan hospital group has found in lean a creative way to solve it.


FEATURE – The ER of this Catalan hospital is finding great value in the application of Lean Thinking, which has already led to a dramatic change in its processes and to better care for patients.




FEATURE – In this new series, the author will walk us through some uncommon ways to apply lean – with a particular focus on establishing productive and enjoyable relationships. In the first instalment, he introduces the concept of lean parenting.


FEATURE – In this in-depth, insightful analysis, the authors explore the essence of bureaucracy and explain why, with Lean Thinking, it can be leveraged as a force for good.


FEATURE - Mental schemas help us to process information, but they often lead us to blindly jump to solutions without understanding the problem. Here, the author explains how Lean Thinking mitigates that risk.


FEATURE – Based on her experience at Lean Institute Colombia, the author lists five common mistakes hindering a lean transformation. Take note!


FEATURE – PL readers will likely be familiar with IOV, the cancer clinic in Brazil that’s become a reference for lean healthcare for countless organizations. Here, Dr Fred looks back at IOV’s 15-year journey.


FEATURE – This year, PL will try to understand what the future of work looks like in a world with AI. To kick us off and make us think, we publish an article that is the result of a one-hour conversation between a human and a machine.


FEATURE – A lean coach from Argentina reflects on the transformations he has supported across Latin America and on why lean can help unlock the potential of the continent.


FEATURE – A senior executive of a Spanish hotel chain shares an example of how the organization’s management system and visual tools have changed over time.


FEATURE – At a recent Lean Day, our editor was reminded of the immense potential of Lean Thinking applied to government. After a few sleepy years, is lean in the public administration having a comeback?


BOOK EXCERPT – The city of Breda in the Netherlands has been on a lean journey for the past six years. Today we share an excerpt from the book The Lean Government, which sets the scene for the transformation.


FEATURE – A real understanding of Lean Thinking can only stem from an exploration of its tacit aspects, not just its most explicit, easy-to-grasp elements.


FEATURE – By changing its attitude towards problems and welcoming them as opportunities to learn, this Colombian construction company has turned around its culture.


FEATURE – Leading by solving problems is a key trait of any lean leader, but it is important to understand that not all problems are their prerogative.


FEATURE – Visuals are a natural way in which human beings learn and teach. The author discusses why visual thinking is part of our DNA and the implications this has on our lives at work.


FEATURE – We start the new year with a reminder to put customers first, always. It is they who make our business and keep our lean initiatives true, says the author.


ROUND-UP – In his annual review of the best content we published, our editor looks back at 2022 and what this year was like for the Lean Community.


FICTION – Santa is struggling to locate the many children who are hiding from war to deliver them gifts, until the lean Time Benders come to the rescue and help him understand the problem.


FEATURE – This nurses-led experiment in Barcelona’s Hospital Clinic is proving successful in getting more patients discharged on time and avoiding surgery cancellations.


FEATURE – Thanks to lean, a primary care unit in Catalonia has streamlined its blood sampling process, improving the patient experience and the life at work for its staff.


FEATURE – In this interesting piece, the author explains how lean provided everyone, everywhere with a framework to work their intuition muscle and develop insights.


FEATURE – In an excerpt from his new book, the author discusses the importance of building collaboration in your teams and explains why this is the only way to consistently deliver value.


FEATURE – Whether improvement efforts are paying off and people are internalizing a lean way of thinking is a constant worry for many leaders. Here’s a trick to gauge how well – or how poorly – things are going in your transformation.


FEATURE – To wholeheartedly embrace lean means to accept changes in our hearts and minds. Understanding this means to finally grasp the reason why lean is only truly taken up by few.


FEATURE – Can lean relieve some of the pain and fear people experience in this crazy world? It can, says the author, because amid so much noise lean carries one truth.


FEATURE – Our disposition towards learning changes depending on the amount of things we don’t know. The author explores this topic and the role of the sensei in enabling learning.


FEATURE – They say lean is all about people, and yet emotions – something we all feel and express daily – are largely absent from the lean discourse. The authors discuss the role they play in a lean transformation.


ROUND-UP – Standardized work, which lies at the foundation of the TPS house, is a necessary component of a lean transformation. This article looks at the best content on this topic from our archives.


FEATURE – A former plant manager reflects on his experience supporting a team with the implementation of Kata in the daily management system and explains why, when it comes to Kata questions, simple is best.


FEATURE – In the face of uncertainty, when it’s hard to see the road ahead, we can still make things better day after day by embracing kaizen – until we are out of the woods.


SERIES – In the final article in their series on lean process development, the authors discuss what it takes to get started with their 6CON process development model.


CALL TO ARMS – The current economic situation is presenting great challenges to organizations around the world, but in difficult times lean gives its best. Provided we all do our part, with conviction and determination.


FEATURE – As organizations strive to modernize and ride the wave of new technologies, what should their operating systems look like? How can they adapt to Industry 4.0?


ROUNDUP – Knowledge sharing is a powerful enabler of lean change. In this roundup, our editor discusses the benefits of yokoten and shares a few examples.


FEATURE – Based on their experience supporting the stellar growth of Aramis Group, the authors discuss the role of leaders in shaping minds and behaviors and constantly challenging themselves to be the best example they can.


FEATURE – BRQ Digital Solutions shows that effective customer-focused improvement must happen from the inside out, with team development aligned with the pillars of lean digital transformation.


SERIES – The authors discuss the final elements in their 6CON process development model – CONtinuously Improve – making and sustaining consistent improvements over time that will produce even higher levels of performance.


FEATURE – The problems agricultural businesses encounter every day can be solved using simple concepts of lean maintenance, resulting in considerable gains.


FEATURE – Every lean generation has faced challenges, and it’s critical we understand the context around us if we are to continue to grow our Community, says Jim Womack.


FEATURE – In the lean world, we are used to acronyms and abbreviations. But what’s the value of words if their meaning is lost and fails to reach those we are communicating with?


FEATURE – Pure and simple management by indicators can be a trap leading us to make decisions that are inconsistent with the real needs of a company. The balance between facts and data is key.


CASE STUDY – Hotels of the Palladium Group are implementing Lean Thinking in their housekeeping departments to improve efficiency and service quality.


SERIES – The authors discuss the fifth of six elements in their 6CON process development model – CONfirm – leveraging a robust launch readiness approach to finalize the process while ensuring it meets the targets set in the business plan.


FEATURE – Using her distinctive narrative style, the author breaks down the A3 process to help you understand how it works and how you can tap into its potential.


FEATURE – To facilitate the transition to a new organization of the work in their department, a group of nurses at Erasmus Medical Center have been using Training Within Industry.


FEATURE – The only way for lean to succeed is to change a leader’s behavior so the rest of the organization will change too and people get the support they need to become problem solvers.


FEATURE – What does it mean to be a lean leader? Our editor tries to answer this question by searching the Planet Lean archives for the best nuggets of wisdom from our authors.


FEATURE – A former ops manager now tasked for improvement across IKEA looks back at what she learned in one of the company’s stores and explains how she hopes to take lean to the whole group.


SERIES – The authors discuss the fourth of six elements in their 6CON process development model – CONfigure – refining the selected process concept to maximize value-added activities.


FEATURE – Toyota recently achieved the #1 spot in sales in the United States after 90 years of leadership by GM, which shows how capable the lean management philosophy is to overcome difficult circumstances in the market.


FEATURE – Back on the road after two years, the author reflects on how lean organizations have performed during the pandemic and addresses age-old misunderstandings about Just-in-Time.


FEATURE – Using data from a recent piece of research on logistics, the author discusses how Lean Thinking contributes to a more efficient and effective way of dealing with problems.


FEATURE – The author discusses the practices that can help us make the most of the traditional mantra “go see, ask why, and show respect”.


SERIES – The authors discuss the third of six elements in their process development model – Converge – using experiments to test key aspects of different ideas, while objectively working towards a single design concept slated for refinement and implementation.


FEATURE – As inflation bites, the author offers us an insightful take into what it really means to understand a company’s costs. Hint, it doesn’t involve passing them on to customers.


FEATURE – Resilience and the ability to self-organize have been part of Ukrainian culture for centuries. Today, as the war continues, the country’s companies and resistance are tapping into those values.


ROUND-UP – Our editor looks back at the most insightful articles Planet Lean has published on the most talked-about company in the lean world. Here are eight key lessons from Toyota, straight from our archives.


FEATURE – Ahead of their exclusive webinar next week, the authors outline some of the problems Ukrainian companies are facing as the Russian invasion continues.


FEATURE – Drawing inspiration from his research into the causes of failure of transformations, the author discusses how these can directly be linked to the most common misconceptions on Lean Thinking.


SERIES—The authors discuss Concepts, the second of six elements in their process development model, discovering the key knowledge gaps and exploring multiple process design options to facilitate learning.


FEATURE – To consistently identify new and better ways of doing things can breathe new life into a lean journey, but only if the knowledge developed can be effectively shared across the organization.


FEATURE – In this compelling theoretical piece, the author reminds us how in a lean organization relations are structured around learning opportunities rather than execution. This is what ultimately enables a company to grow.


FEATURE – Using the example of a chain of pizzerias, the author explains why “slicing the elephant” is the approach you want to follow when it comes to deploying strategic metrics in operations.


FEATURE – The conflict unfolding in Ukraine acts as a tragic reminder of the threat posed by despotic, unapproachable, and paranoid leaders, says Sharon Visser.


SERIES – The authors discuss the first of six elements in their process development model – Context – highlighting the importance of gaining clarity on the objectives of the process being created.


FEATURE – When the clouds gather, it’s tempting to throw in the towel and ask, “What is it all for?”. The author tells us why the kaizen spirit should be our beacon now more than ever.


FEATURE – As the senseless war in Ukraine continues, the author looks back to his visit to the country in 2017, recalling and celebrating its vibrant lean community.


RESEARCH – The author reflects on several highly-ranked academic publications to paint a picture of salient lean knowledge, both past and present, and suggests several avenues for future lean research.


FEATURE – The authors explain why putting value at the heart of customer discussions is key to developing a successful, resilient tech firm.


SERIES – The authors of The Power of Process open their new series by explaining why it’s critical to integrate product and process development.


ROUNDUP – Our editor looks back at the best articles explaining how Lean Thinking can help in a crisis and bring an organization back from the brink of disaster.


FEATURE – Reflecting on the transformations he has supported, the author provides a few recommendations on how to get products to market faster.


FEATURE – The author shares a few lessons learned on his company’s journey to Industry/Quality 4.0, the foundation to 5.0 Artificial Intelligence.


FEATURE – Lean Thinking is about voluntary participation, not audits that are meant to ensure compliance. The authors explore the advantages of pursuing cooperation rather than control.


FEATURE – This Brazilian manufacturer was able to achieve significant improvements in its processes in just one week thanks to kaizen.


FEATURE – How Lærdal Medical was able to enthusiastically restart its lean journey with help of a good old-fashioned Kaizen Week.


FEATURE – At Toyota, led by senior executives, suggestion schemes have contributed to decades of improvement. This article explores why they are so effective and encourages you to try one out for yourself.


FEATURE – Lean provides everyone with a framework to learn continuously and do an ever-better job. Without this understanding, an executive will not be able to steer the organization in the right direction.


FICTION – The pandemic is throwing curveballs to us all, including a certain bearded gentleman who lives in the North Pole – until a magic “time-bending” solution is presented to him, that is.


FEATURE – Tackling climate change forces us to rethink everything we do as a society. Here’s three lean lessons that can show us a way forward.


FEATURE – This global designer and manufacturer has leveraged a remote kaizen initiative to keep the flame of continuous improvement burning during the Covid-19 pandemic.


FEATURE – As her new book comes out, the author discusses how it is people who breathe life into an organization and how much a leader’s behavior can influence them.


FEATURE – When we emphasize systems and roles but fail to encourage and support kaizen, we cannot expect to tap into the full potential of Lean Thinking as a cognitive revolution.


FEATURE – A leader’s creativity and care for her people can lead to extraordinary results even in the most challenging of environments. As the latest LGN book comes out, the author reflects on one of the most impressive lean transformations you will come across.


FEATURE – With one of the biggest lean events of the year just four days away, John Shook tells you why you should participate and what you can expect.


FEATURE – We assume that what holds our transformations back is the lack of high-price resources, but more often than not it is the simplest of items.


FEATURE - Imagine targeting a quarter of the world’s greenhouse gas emissions by setting our lean minds to it? The authors discuss building better, circular supply chains and designing sustainable products.


FEATURE – The introduction of a new process can be disruptive to an organization’s improvement efforts. But what if the process were designed to be lean from the start?


FEATURE – Fresh from a number of visits to Norwegian gemba, the authors share their reflections and discuss the importance of making the information flow visible.


FEATURE – We often spend a great deal of time and effort trying to fit our organizations into a box instead of building a box that fits our organization, says Sharon Visser.


ROUNDUP – Our editor reflects on the all-important lean concept of “respect for people” and shares some of the best content published by Planet Lean on the subject.


FEATURE – As global supply chain suffer ongoing disruption, the author addresses the misconceptions on Just-In-Time that keep appearing in the media.


FEATURE – The gemba tells us more than we think. The authors discuss what we need to look at during our walks to understand the impact of non-manufacturing functions on the overall process.


FEATURE – Reflecting on the recently published book by Nate Furuta, the author discusses the role that deep thinking plays in a problem-finding culture and warns us against ready-to-use solutions.


FEATURE – A Brazilian hospital has used lean healthcare principles to optimize the chemotherapy process and prevent patients from unnecessarily wasting hours before their treatment.


FEATURE – Introducing his book, the author tells us what his Toyota mentors taught him with their contrasting, but ultimately complimentary approaches to problem finding.


FEATURE – Sharon Visser shares her leader’s standard work from when she ran the Ngami car dealership and encourages us to use what we see at gemba to shape our own.


FEATURE – Based on his direct decades-long experience at Toyota, the author explains what it takes to establish problem-finding and a kaizen culture in new environments.


FEATURE - The author explains how a recent book on radical quality improvement in manufacturing inspired him to initiate similar experiments in his software development firm.


FEATURE – The Lean Global Network just published a new book by Kiyoshi “Nate” Furuta sharing compelling examples of how Toyota principles and culture can be effectively spread to new environments.


FEATURE – This article explains how Lean Thinking and the agile method can strengthen and optimize our digital transformation efforts.


FEATURE – In the final article of her series, the author spends a day with Theodo’s CEO and co-founder to learn how lean informs its strategy and vision.


FEATURE – The impact of humankind on the environment is now beyond dispute. Yet, too little is being done to adapt our business models. This compelling read explains why we need to create prosperity beyond profit.


FEATURE – As lean thinkers, our focus is on problem-solving. The author explains why effectively solving problems depends on our ability to make the right decisions and suggests the lean community plays closer attention to this.


FEATURE – Improving supplier quality and reduce defects was an important part of Toyota Industries Corporation’s (TICO) Dantotsu activities since the very beginning. In this article, the author visits two parts suppliers.


FEATURE – As she gets ready to publish a book on her experience running Halfway Toyota Ngami, the author looks back at one of the best visuals the team implemented during the transformation.


RESEARCH – The authors explore the leadership traits that Lean Thinking and the implementation of Industry 4.0 practices call for and explore their synergies.


FEATURE – Reflecting on Nomura-san’s recently published book on radical quality improvement, the author encourages us to embrace the spirit of “Dantotsu” to meet the challenges we face as a society.


FEATURE – Was Leonardo da Vinci a lean thinker? This thought-provoking article looks at his legacy, connects it to lean, and reminds us of how ahead of his time the Italian genius was.


FEATURE – In this call to arms, the author encourages us to fight to prove the relevance of Lean Thinking in such difficult times and explains why only mastering it can truly address our problems.


FEATURE – Today we repurpose a great article published in 2016 on Japanese industry magazine Kojo Kanri that focuses on radical quality improvement at Toyota Industries Corporation.


FEATURE – The author describes Lean Thinking as a path of discovery and explains why attempts to define it “once and for all” are destined to fail.


FEATURE – For a few years now, Theodo has made of quality and customer satisfaction the main focus of its work, and it is paying off. But what does it mean to pursue and improve quality at a digital company?


FEATURE – The authors discuss radical quality improvement at Toyota and introduce a new book by Sadao Nomura that the Lean Global Network has just co-published.


FEATURE – The author reflects on the importance of standardized work in her daily life as a manager and explains why one can’t expect to run a company only using reports.


FEATURE – Looking at successful journeys, the authors explain why a true lean transformation requires a chain of mentoring in TPS to fulfil the promise of each person’s individual learning.


FEATURE – In the last article in his series, the author discusses how you can mix and combine the different pull systems available to the lean practitioner.


FEATURE – As she packs before leaving Botswana, the author tells us of a wonderful example of Lean Thinking that resurfaced from her past working in the Botswana tourism industry.


FEATURE – What is the key to improving the front-line construction work? Our lean construction coaches pull their experience together to shed a light on the subject.


FEATURE – In the third article in his series, Christoph Roser provides a practical guide to understand the most adequate pull system to your circumstances.


FEATURE – This month, the author learns how gemba walks happen in a digital environment, where the work and information are typically hidden in computers.


FEATURE – Construction is rife with waste, and yet lean is not widely adopted in the industry. The authors highlight how lean could benefit the sector, emphasizing the importance of developing problem-solving capabilities.


FEATURE – Before you decide which method to use to establish pull, you must consider a number of factors. Here’s the things you should be paying attention to.


FEATURE – Looking back on the lean journeys he's seen firsthand, the author concludes that a true lean transformation occurs when you establish lines of mentoring to the Thinking People System.


FEATURE – Kanban is the best-known method to establish pull production, but it is not the only one. Here’s a few other ways you can create a pull system.


FEATURE – As Italy rolls out its vaccination campaign, the author reflects on what he recently observed at a vaccination hub in the Veneto region and discusses how the process could be made leaner.


FEATURE – Fourteen months after the beginning of the pandemic, the author reflects on the challenges and opportunities that remote working has brought to this insurance company.


FEATURE – The third article in this new series discusses Theodo’s approach to talent recruitment and development, to ensure the right resources are there to support the company’s growth at all times.


FEATURE – During a recent Jishuken workshop, Poland-based Schumacher Packaging experimented with a newly-developed App to quickly create standardized work instructions at the gemba.


FEATURE – Why do lean transformations benefit from the support of a sensei? Michael Ballé discusses how we typically need help to take the emotions out of the work and go down uncomfortable paths.


FEATURE – The release of Christoph Roser’s new book All About Pull inspires John Shook to discuss the origins and true meaning of “pull” and why it is incorrect to blame JIT for the shortcomings of global supply chains.


FEATURE – This story will take you through the development of the most important A3 of Mr Joe’s life – the one meant to turn around his health and help him to live longer.


FEATURE – To make the right decisions, the contribution of the team and the leader’s intuition are not enough. It’s also critical to identify the most effective channels and activities for your marketing activities.


FEATURE – What does it take to meet the historic challenge of rapidly increasing the annual global vaccine capacity from 5 billion to 19 billion doses? And how could Lean Thinking help?


FEATURE – This article explores the concept of “value network”, emphasizing the importance of looking at lead-times and value creation in a more holistic way.


FEATURE – Lean healthcare is new to China. The authors share some examples of improvements projects taking place in Chinese hospitals, which they hope will inspire more organizations to take lean on.


FEATURE – In the second article in her new series, the author discusses how focusing on customer value helped a fintech start-up to grow fivefold just last year.


FEATURE – How do kamishibai boards work and what sort of benefits can they bring to a lean transformation? The author discusses what he saw on a recent gemba walk.


FEATURE – The lean house can be seen as a blueprint for a transformation. But what happens when CEO or other senior leaders are not aligned with the vision expressed in the roof?


FEATURE – Employee happiness leads to greater efficiency and higher quality, which is why it’s increasingly being adopted as an indicator by firms. But how does lean relate to happiness?


FEATURE – What does it really mean to listen to the “voice of the customer”? This article discusses how lean marketing can help us to truly understand customer value and, therefore, increase our sales.


FEATURE – This interesting article asks what it means to ask to right questions and explains why the way to success is learning about problems, not wondering whether solutions are wrong or right.


FEATURE – A lean retail experiment: Carrefour Group in Brazil has started a lean journey to rapidly adapt to market changes and reach excellence in the delivery of value to customers.


FEATURE – In his first gemba walk in months, the author observes the Covid-19 vaccination process in a physician’s practice in Wales and reflects on how lean it is.


FEATURE – With the help of Lean Thinking, this Ukrainian producer of stainless steel pipes is retaining its competitive position against larger players in the market.


FEATURE – What is the role of middle managers in a transformation and how can we ensure they can fulfil that role – instead of being blamed for the failure of the initiative and even excluded from it?


NOTES FROM THE GEMBA – The author visits the office of Theodo France and learns how the lean digital company is leveraging lean thinking and practice to support its ongoing growth – even through the pandemic.


FEATURE – The author discusses how the hoshin kanri process, coupled with effective coaching, helps us to tackle the challenges inherent to implementing change.


FEATURE – The approach described here, first adopted by this Chinese company, directly connects the daily work in manufacturing with an organization’s financial results.


FEATURE – John Shook remembers the work of Ezra Vogel and Norman Bodek and discusses how, in their own way, each of their contributions help us to understand the Toyota Production System.


FEATURE – For many organizations, devising effective strategies remains a gap to fill and that’s something lean can help with. Michael Ballé discusses strategic thinking with our editor.


FEATURE – In many organizations, strategy is often lacking from the digital transformation agenda. The authors provide insights into how value chains and Wardley Maps can assist.


FEATURE – The pandemic has brought back into the spotlight the common misconception that Just-in-Time causes disruption when spikes in demand occur. Torbjørn Netland debunks the myth.


FEATURE – Aligning supply flows with demand is crucial to success, but it can be complicated. Lean Thinking can help us identify the strategy and sequence of activities that we need to make it a reality.


FEATURE – What role does packaging play when it comes to marketing a product? The author discusses “lean packaging” and shares the example of an Italian toilet paper maker.


FEATURE – SMEs represent the backbone of many economies, but few of them contemplate embarking on a lean transformation. The author discusses why and offers some tips to help them embrace lean.


FEATURE – As South Africa fights a second Covid-19 wave, the CEO of a hospital group shares some of the lessons learnt so far and how Lean Thinking is helping the organization resist.


FEATURE – Lean represents a strategy to understand what needs to be improved, the critical skills that must be developed to solve a specific problem – whether it’s a quality defect or a pandemic.


FEATURE – As 2020 finally draws to an end, our editor reflects on the year that was and discusses why the Lean Community is a such an important source of inspiration and hope.


FEATURE – In March 2019, this hospital partnered with the Lean Global Network on a two-day Jishuken event. Nearly two years later, the authors reflect on the legacy of that initiative.


FEATURE – How can digital companies develop a competitive edge in the "tech first" future? By using Lean Thinking to ensure continuous learning and transform the way coders think and work.


FEATURE – Whether or not a lean transformation succeeds largely depends on management behaviors. This assessment tools helps you understand what leadership traits you need to develop to achieve your goals.


FEATURE – Hansei is a powerful tool that helps us understand Lean Thinking and advance on our journey. The author shares the lessons he learned from the struggles Halfway Toyota encountered during its years-long transformation.


FEATURE – With lockdowns enforced in many countries as Covid-19 continues to ravage the world, the authors discuss how Lean Thinking can help when the order book dries up.


FEATURE – Using lean marketing principles, an entrepreneur in southern Italy was able to pivot from a potentially bad investment and create a unique customer experience instead.


NOTES FROM THE GEMBA – Thanks to the effective application of Just-in-time and Jidoka, Thales LAS has managed to turn around its logistics department. Catherine Chabiron reports.


FEATURE – Have you ever wondered how lean tools and principles might apply to writing? To inspire you to document your learnings, our editor offers a guide for aspiring writers in our community.


FEATURE – This compelling article explores how our brain constantly looks for emotional resonance with the environment around us. Is this System-3 type thinking the key to enabling joint problem solving?


FEATURE – The authors share the main insights from a webinar with two Toyota leaders from South America, on the leadership practices that have allowed the company to sustain results for decades.


FEATURE – The author discusses the impact of the Covid-19 pandemic on the companies and the needs of individuals in her town of Maun, Botswana, and wonders what role lean can play in their lives.


FEATURE – In this article we learn how the creation of an Obeya helped an international insurance company boost collaboration among functions and accelerate the delivery of an important IT project.


FEATURE - This story from a Chinese children's hospital reminds us that the lean healthcare improvements we make can have remarkable results on both patients and staff.


FEATURE – This story of a lean application in elderly care in a Norwegian borough demonstrates the great strides that can be made in providing better service to citizens if their needs become the focus of the work.


FEATURE – This article analyzes some of the most effective tools lean practitioners can deploy to design solid processes characterized by an effective sequence of tasks and a focus on customer value.


FEATURE – In this personal account, the author explains how Lean Thinking inspires her painting process, debunking the myth that the methodology stifles creativity.


FEATURE – Sometimes you just need to get creative: as part of its flexible manufacturing model, Esquel introduced a new role on its shop floor – the “mangineer”.


FEATURE – The transformational power of Lean Thinking allows us to see it as a way to solve some of the world’s biggest problems. Dan Jones explains why it can represent an alternative to our exploitation-based system.


FEATURE – In business, the word “turnaround” refers to radical changes in the direction a company is moving toward. Here’s why Lean Thinking can increase the chances of success of such endeavors.


FEATURE – Tools and framework help us to bring lean principles to life and act on our strategies. The author introduces the Lean Marketing Canvas.


VIDEO - In February, a group of Lean Global Network coaches visited Coloplast's Parts Distribution Center in Hungary to help the local team improve the internal lead-time across the facility.


FEATURE – How does visual thinking practically help an organization? The author discusses three different ways in which it can be used to benefit a business and help it to improve itself.


FEATURE – The author discusses two ways in which people can work together in a group – a team or a gang – and explains why you will need both at one time or another in your lean transformation.


FEATURE – Developing new products faster than our competitors can make or break a company. The authors share three strategies to reuse our engineering knowledge and build a competitive advantage.


FEATURE – What does it take to support a lean transformation from within? The author reflects on the role of the lean team in the turnaround of Brazilian insurance company SulAmérica.


FEATURE – Using an effective example from every-day life, the author discusses why Kanban is the gateway to Lean Thinking – and not just a tool.


FEATURE – To lean out a training organization means to both transform its internal processes and integrate Lean Thinking in its educational offering: the story of ZingTrain.


NOTES FROM THE GEMBA – It can take time to challenge our misconceptions and set off on a lean journey. Once we get it, however, it’s hard to stop the improvements, as this French company found out.


FEATURE – No organization can expect to survive without a sound marketing strategy. The author outlines the main elements and advantages of a lean marketing approach.


FEATURE – Can behaviors inspired by lean leadership help us to push back against our society’s ingrained racial bias? Our Brazilian colleagues discuss.


FEATURE – Why do lean and green go hand in hand? In the experience of this university in Edinburgh, they are both about respecting people and thinking holistically.


FEATURE – The author outlines the role of HR in a lean transformation and explains why our ability to successfully turn around a business largely depends on activities in which HR participates.


FEATURE – A lean management system is necessary to effectively run a business. Can Art Smalley’s four types of problems framework help such a system to focus on what’s really important?


FEATURE – This intimate account looks back at the time one of the authors spent working with Harada-san and how it shaped his career and encouraged him to spread TPS knowledge.


FEATURE – The restaurant business has always been tough, but Covid-19 is now presenting it with new challenges. The author shares a few lean practices that can help restaurants develop competitiveness.


FEATURE – The Covid-19 pandemic has reminded us all that the nature of the work has changed forever. The author discusses remote work and how Lean Thinking can help you make the most of it.


FEATURE – To speed up the issuance of insurance policies, a SulAmérica department decided to move away from big batches and start working in flow.


FEATURE – The Japanese organizing guru has become very popular in recent years, but what does Lean Thinking tell us about her approach?


FEATURE – The planet is warming at an unsustainable rate, pollution is increasing, wildlife populations and arable land areas have plummeted, and our oceans are filling with plastic. Can Lean Thinking help?


FEATURE – Akio Toyoda’s May 12th press conference to present Toyota’s financial results offers great insights into how the company is reacting to the pandemic, say Jeff Liker and John Shook.


FEATURE – When the number of Covid-19 cases skyrocketed in the Italian region of Piedmont, this microbiology lab had to find a way to increase its capacity to process swab tests. Here’s how they did it.


NOTES FROM THE (VIRTUAL) GEMBA – In the last of her series of virtual gemba walks, the author learns how a hospital in the Caribbean island of Martinique relied on Lean Thinking in its fight against the Coronavirus.


FEATURE – The future has never looked more uncertain for restaurants and cafes. The authors share a set of practical lean tips that can guide these organizations navigate the storm.


WEBINAR – Last month, the Lean Management Instituut in Holland organized a webinar to discuss the response of lean healthcare organizations to the Coronavirus. Today we are repurposing for you all.


NOTES FROM THE VIRTUAL GEMBA – Despite a 40% drop in sales and the looming prospect of having to furlough part of its staff, this French company is finding in lean manufacturing an ally to fight the current crisis.


FEATURE – The Covid-19 pandemic has exposed all the shortcomings of our current supply chains. Lean Thinking can make them more agile, aligned and adaptive.


NOTES FROM THE (VIRTUAL) GEMBA – Throughout the lockdown, this car-selling business has never lost its focus on people development. The author learns how this approach is helping the firm make the most of the crisis.


FEATURE – The author reflects on how lean organizations are reacting to the Covid-19 crisis and discusses the tough questions they are asking themselves.


FEATURE – How did lean healthcare organizations respond to the most critical stage of the epidemic? We asked three hospitals in Catalonia and Toledo to share their experience.


FEATURE – A simple lean tool can help us create safer flows in our businesses, a critical challenge as we plan our return to work with new physical distancing measures in place.


FEATURE – Looking to the future, the author encourages us to challenge obsolete ideas and seize the opportunity provided by Lean Thinking to make the world a better place for all.


NOTES FROM THE (VIRTUAL) GEMBA – This small manufacturer is relying on Lean Thinking to keep the business running during the Covid-19 crisis, overcome the disruption in its supply chain, and even innovate.


FEATURE – This time of crisis is a perfect opportunity to use Lean Thinking to review processes, improve standards and prepare ourselves for the “reconstruction”, says Sharon Visser.


NOTES FROM THE (VIRTUAL) GEMBA – This week, the author chats with an innovative insurance company as it relies on its lean learnings to ensure business continuity and switch to remote working during the Covid-19 crisis.


FEATURE – As businesses struggle with disruption and an uncertain future in the midst of the Covid-19 crisis, the author suggests they turn to lean daily management and get into an experimentation mindset.


FEATURE - A Lean Global Network team of lean practitioners and coaches shares a set of lean healthcare tips hospitals can apply today to ready themselves for the peak of Covid-19 cases.


NOTES FROM THE (VIRTUAL) GEMBA – In this new series - one new article every week during the Covid-19 crisis) - the author asks companies how they are reacting to this health emergency. First up, Proditec.


FEATURE – Our coverage of the Covid-19 emergency continues with an article discussing how lean healthcare principles can support and protect the professionals at the front line of this war.


FEATURE – With the Covid-19 emergency, people across the world have been stockpiling on household products, exposing the shortcoming of batching-prone supply chains.


FEATURE – In the first piece of a series on Takehiko Harada’s contribution to TPS, the authors discuss the Nagara Switch and how it helps to achieve better Jidoka.


FEATURE – When faced with a crisis, like the current one, it is natural to wonder, “Why bother?”. Yet, this is when we most need a growth mindset and a framework like lean thinking to figure out a way forward.


FEATURE – A Dutch transmission system operator is using Lean Planning – built around the Last Planner System – to better manage its complex infrastructure projects.


FEATURE – Hoshin is a powerful management practice that aligns the work at different levels to a company’s strategic goals. The author offers a one-page visual summary.


FEATURE – The author discusses the most common mistakes leaders make during gemba walks and the things they need to keep in mind to make the most of this important management practice.


ROUNDUP – Our editor discusses A3 Thinking and its various uses, curating a list of the best Planet Lean articles published on this topic over the years.


FEATURE – The benefits of establishing a lean operating system will support the growth and success of a business in the long term, says Karen Gaudet looking back at her experience at Starbucks.


FEATURE – Michael Ballé shares a few tricks he uses to escape his default thinking and ensure he makes the most of every gemba walk he goes on.


FEATURE – The Sourcing team at insurance company SulAmérica tells us about how they were able to transform the process in their department in order to become more efficient in dealing with their workload.


FEATURE – We hear it time and time again: in a lean transformation, middle management is the biggest hindrance to change. The author explains his strategy to win them over.


FEATURE – In this candid, personal account, the author shares her experience as a lean coach, her challenges and success, and how she adapts to different situations.


FEATURE – The difficulty of sustaining results often stems from our inability to monitor the KPIs that truly matter and to focus on business priorities. The author suggests a hands-on approach to strategy deployment.


FEATURE – It is a common misconception that our work is too unpredictable to fit into a standardized approach. The author debunks this myth.


NOTES FROM THE GEMBA – How do you kick off a lean journey? This French company has chosen to begin by analyzing and tackling each customer complaint.


FEATURE – Lean coaching is all the rage these days, but to what end? The author reframes the role of a sensei as an expert in achieving productivity by engaging everyone in kaizen.


FEATURE – In this compelling read, the author explains how “centerlining” tools and settings can reduce variation in a process and avoid having to constantly seek adjustments à la McGyver.


FEATURE – 2019 was another momentous year for the Lean Community. John Shook reflects on what we lost and what we gained in the last year of the decade.


FEATURE – Reflecting on some of the work he’s recently observed, the author discusses what lean thinking teaches us about making life easier for the value creators in our organizations.


FEATURE – The holidays are a time for reflection. The author shares some her reflections on her experience with lean thinking and the role of leadership in a lean transformation.


ROUNDUP – In the last roundup on lean tools and concepts of the year, our editor collects and curates the best articles on strategy deployment (hoshin kanri).


FEATURE – Digital organizations are starting to recognize that Toyota’s unique approach can show them the way forward, just like it does “traditional” organizations. Here, we hear from a few startup CEOs following their trip to Japan.


FEATURE – The author discusses how the daily practice of lean thinking develops perseverance and the grit a leader needs to improve an organization.


FEATURE – Much like lean management, attaining perfection in music requires constant practice. The author looks back at his musical past and at a recent Lean Global Network samba gig.


FEATURE – By looking at two practical examples, the authors discuss the cognitive shift towards learning and continuous improvement that takes place in a lean transformation.


FEATURE – What are the main problems people encounter when running a project? The author ran a survey with 126 people over two years and presents the results of his research in this article.


NOTES FROM THE GEMBA – By introducing flow in its processes and transforming its approach to managing the business, this French manufacturer of fences and gates is building a competitive advantage.


FEATURE – A few weeks ago, we learned how Philips is leading their lean transformation. In this follow-up article, the authors provide some great tips based on the company’s experience.


FEATURE – Two coaches from Italian company FPZ reflect on their role helping lean thinking spread across the company and its newly-acquired businesses.


ROUNDUP – This month, we look at the most effective lean improvement approach – kaizen – by looking back at some of our best articles on the subject.


FEATURE – What started as the idea of two friends to meet up and discuss their lean journeys turned into a regular get-together of lean practitioners in the Cape Town area. Another example of the importance of sharing.


FEATURE – As our social systems grow, we need an effective way to manage them. This makes bureaucracies an inescapable part of life for our society and businesses. But how can we mitigate their negative effects?


FEATURE – The food industry is mired with problems all along the value chain. In this call to arms, the author explains why lean thinking is the only tool we have to transform it right now.


FEATURE – Only when we go where the action is, do we begin to truly understand the work. Rose Heathcote joins the Emergency Medical Services in Cape Town for a day.


FEATURE – Last month, the Lean Global Network met in Brazil for its annual meeting. As part of it, we visited several amazing gembas. Three of our lean coaches reflect on what we learned.


BUILDING BRIDGES – Using kaizen, a team at Theodo was able to reduce the time necessary to install a project on a new developer’s computer from three weeks to twelve minutes.


FEATURE – In this roundup, we discuss the obeya room and use some of the best articles on the topic to explain why it’s such a powerful tool to drive improvement in your organization.


NOTES FROM THE GEMBA – The author visits the Parisian airport of Orly to learn about a pilot project (pun intended) that aims to tackle the late departure of flights using lean thinking.


FEATURE – How does lean apply to learning? The author reflects on the lean transformation his schools are undergoing and on its practical implications on students, staff and leaders.


FEATURE – One year ago, the author started coaching organizations in her town of Maun, Botswana. Here she reflects on her experience and draws an interesting parallel between lean management and dancing.


FEATURE – The authors discuss some of the most common problems that product development teams experience and what an effective assessment tool for engineering looks like.


FEATURE – In this compelling read, the author discusses lean thinking as a system for learning that challenges our assumptions and tells us why blindly applying “best practices” takes us nowhere.


FEATURE – In this roundup, we look at one of the most important lean tools and how it is deployed in organizations by bringing together PL articles on the subject.


THE NAKED GEMBA – This useful article helps us to understand the different type of visual controls we can put in place, how they work and which ones to use to best convey our message.


FEATURE – What does it really mean to teach lean? The author reflects on this question and shares a few tips on how to successfully engage learners in different environments.


FEATURE – In a market where products become obsolete very fast, this Toyota supplier has learned the importance of staying true to its heritage and developing know-how and people’s capabilities.


FEATURE – While at Starbucks, the author learned the importance of collaboration among the key functions of Operations, HR and Finance to advance a lean transformation.


FEATURE – In the age of complexity and disruption, flowing value to customers as quickly as possible is critical. The new Toyota Flow System strives to address this issue.


FEATURE – In this intimate account, the author reflects on the role of a lean sensei by looking back at what he’s learned from his own… his father.


FEATURE – Lean Institute Brasil is running pioneering lean experiments in agriculture. The authors reflect on the challenges of transforming traditional farming culture and the opportunities lean affords.


FEATURE – What can the world of lean and the world of education learn from one another? The author reflects on the synergies between these two realities.


FEATURE – Following the recent CXO Summit in Singapore, a team from the Lean Global Network reflects on the partnership with SIT and its potential effects on the city-state.


THE NAKED GEMBA – Value stream mapping is a fundamental tool in any lean transformation. The author takes us the most common mistakes companies make using it, so that you can avoid the pitfalls.


FEATURE – In this article, the author reflects on how his understanding of lean thinking evolved over time – as did the way he defined it.


FEATURE – A school board in Holland is discovering the potential of lean thinking and improving its processes to tackle the overburdening of teachers.


FEATURE – Ahead of the annual lean conference of LEI Polska, the authors reflect on a recent survey they ran with their clients on the key business challenges they face.


FEATURE – The renovation of one of its departments gave a hospital in Italy the perfect opportunity to redesign his oncology care with lean healthcare principles in mind.


FEATURE – The author looks back at her time at Starbucks Coffee Company and reflects on the role of leadership in facilitating the spread of lean thinking across the organization.


FEATURE – A student in a medical school recently completed a rotation based on A3 thinking. She tells us what learning to use this problem-solving method has brought her.


NOTES FROM THE GEMBA – The author goes back to a train maintenance center she visited two years ago and finds an organization striving to learn continuously.


FEATURE – The car industry is undergoing incredible change and ‘disruption’ is the word on everyone’s lips. How can companies survive it? Once again, Toyota shows us the way.


THE NAKED GEMBA – Our new series goes back to basics to unlock the secrets of the gemba and tell us about some of the main tools and techniques we can use in a lean transformation. First up, supermarkets.


FEATURE – What a Brazilian bank has learned from its first few steps in adopting hoshin kanri through structured problem solving and people development.


FEATURE – Problem solving is a fundamental part of being a leader, which is what led this medical school in the United States to include A3 thinking in its curriculum.


NOTES FROM THE GEMBA – This French company has completely transformed its approach to designing and introducing new products to market by embracing lean product development ideas.


FEATURE – One of the things making lean thinking so hard to explain in general terms is its dual nature as both an organizational and managerial approach. The authors explain how to handle this tension.


FEATURE – When people become enthusiastic about improvement work, there's no limit to what can be achieved. Join the author on a visit to a Finland-based manufacturer, whose lean efforts range from production to customer service.


FEATURE – In a bid to find inspiration and new ideas to achieve excellent outcomes in patient safety, a group from a Boston hospital flew to Orlando to visit JetBlue Airways.


FEATURE – Lean thinking has helped this dental practice in Italy to streamline the work, develop the capabilities of workers and free up a lot of the head dentist’s time.


NOTES FROM THE GEMBA – A culture in which problems are tackled as soon as they appear and the production and product development teams work closely together is helping this French healthcare technology company to thrive.


FEATURE – As we progress on our lean journey, results seem to become harder to achieve: it’s because we need to become more granular in our analysis and improvement of the work.


FEATURE – In this intimate, moving account, the author shares her journey of personal transformation that caused her mindset and her attitude towards employees to dramatically change.


FEATURE – We tend to describe lean as a holistic approach to a transformation, but we won’t be able to truly embrace it until everyone starts to see the organization as a system.


CASE STUDY – Designing good products is challenging in itself, but doing so in harsh, impenetrable environments like the seafloor presents even bigger problems. The answer? Lean product development.


FEATURE – As they progress on their lean journey, organizations need to learn to adjust their stance to the type of problem they face. Introducing his new book, the author offers precious tips on problem solving.


FEATURE – The author explores the relationship between kanban and improvement and discusses how using it can impact our lean transformation.


VIDEO - In this video from the recent European Lean Educator Conference, John Shook and Isao Yoshino draw on their experience at Toyota to reflect on the development of lean thinkers.


NOTES FROM THE GEMBA – After re-insourcing its bike repair workshop, a distribution center of France's La Poste has begun to recover long-lost knowledge about the work of mailmen and using it to innovate.


RESEARCH – The authors present a new perspective on value creation. In addition to monozukuri (making things) and hitozukuri (making people), they discuss the idea of kotozukuri, making things happen.


FEATURE – Is it possible to build our lean transformation efforts on pre-existing cultural aspects we find in our societies? According to the author, it is… and it works really well.


ROUND-UP – As the year ends, our editor reflects on the state of the lean movement and looks back at the best articles published by Planet Lean this year.


FEATURE – The author, a lean leader from Germany, recounts his experience bringing lean change about and discusses what it takes to truly learn lean thinking.


FEATURE – The obeya room limits the number of unknowns before we start developing a product. In this sense, it’s a tool for discovery more than it is for delivery.


FEATURE – The lean mindset Legal Sea Foods has developed is allowing the company to run bold, aggressive experiments that might some day reinvent the way their restaurant kitchens work.


NOTES FROM THE GEMBA – The author visits a comparison website that is gradually integrating agile and lean thinking in its processes, identifying new and exciting improvement opportunities.


FEATURE – At the 2016 Olympics in Rio, the Japanese Men’s 4x100m relay team went from being the underdogs to winning a silver medal by apply lean problem solving.


VIDEO – The director of a hotel in Tenerife explains the first steps the team is taking to develop a lean daily management system, and how this connects to the organization's hoshin.


FEATURE – Innovation is a process and lean thinking allows that process to take place, by empowering everyone in the company to think creatively about solving customer problems.


VIDEO - The director of a hotel in the Canary Islands explains the hoshin efforts taking place in the organization and takes us through the lean strategy deployment boards she uses to track progress and highlight problems.


NOTES FROM THE GEMBA – This French company provides support to the severely disabled, and is currently using lean thinking to limit employee turnover and recruit faster.


FEATURE – This Norwegian company has come back from the brink of bankruptcy by rallying its people around a common set of values, by leaning out its processes and by involving its leadership team.


FEATURE - To get on a path of sustainable growth, an organization must get to know its customers... and there is no better way of doing so than embracing and analyzing their complaints.


FEATURE – How “Double-Loop PDCA” was discovered due to a problem with implementing a lean daily management system in a South African hospital.


GETTING TO KNOW US – Earlier this month, our editor visited Istanbul to learn about the work Lean Institute Turkey is doing to spread lean in Turkey and beyond. He sat down with the institute’s President for a chat.


FEATURE – This Dutch company decided to start its lean journey by involving its suppliers in the improvement work. We hear from both customer and supplier.


FEATURE – The belief that standardization kills creativity can be a severe hindrance in a lean transformation. The author discusses how he convinced his team of architects to give standards a try.


FEATURE – Following a recent visit to Toyota, the authors strive to challenge popular beliefs and shed a light on the underlying philosophy that has made TPS a success for over half a century.


FEATURE – Lean book clubs as a way to boost learning and collaboration. A Norwegian firm that has been using them for a decade gives us a few tips on how to make them successful.


BUILDING BRIDGES – In another article for their series, lean digital company Theodo tells us about their efforts to measure and reduce its lead-time to deliver product features.


FEATURE – Enabling its people to think autonomously about problems and fostering collaboration among departments is allowing a French company that makes and installs playgrounds to thrive.


FEATURE – Leading lean transformations in different countries is often considered a challenge. The author claims it’s not as difficult as normally assumed, so long as you stick to the lean fundamentals.


FEATURE – The continuous flow of developing people’s capabilities throughout their studies and careers is lacking, to say the least. It’s time we saw this as one big value chain.


FEATURE – To really embrace lean thinking means to ensure the bureaucratic structures in our organizations enable our people to excel, rather than constrain their creativity.


FEATURE – Study tours in Japan are an increasingly popular learning tool for lean practitioners. The author reflects on the first ever tour she ran and on what it left people with.


BUILDING BRIDGES – A member of the Theodo team tells us about their attempts to improve the performance of their Web apps using lean principles.


FEATURE – The author offers an overview of the ingredients that made lean thinking what it is, of the 30 years of incubation it underwent at Toyota, and of its diffusion from 1980 onwards.


FEATURE – In this frank account, a senior executive discusses the challenges facing an oil and gas company as it tries to manage the complexity of its upstream and downstream supply chains.


FEATURE – The role of the coach in a lean transformation is an often-debated topic. The author discusses his experience building the architecture of the Halfway turnaround.


NOTES FROM THE GEMBA – In the web marketing world, a competitive advantage is a matter of life and death for businesses. The author meets a firm that has been leveraging lean to gain one.


BUILDING BRIDGES - This month, we hear how addressing work-in-progress led a startup specialized in AI to productivity gains on their machine learning projects.


FEATURE – When Praktiker decided to turn to lean thinking, they were faced with the challenge of rolling out its principles and practices to 20 DIY stores. Here’s how they are trying to make it work.


FEATURE – This article offers an exhaustive explanation of how to prepare a Concept Paper and why this is a tool that will help us to succeed in the execution of large change projects.


THE TOOLS CORNER – Standardizing the work is one of the fundamentals of lean thinking, but without a yamazumi chart visualizing it (and helping us to streamline it) this is impossible.



FEATURE – A UK-based team of client services managers working for HR consultancy Mercer is using a virtual book club to take their first steps into the world of lean thinking.


FEATURE – Technology should help people in their work, and it is with this in mind that the general manager of this car preparation center decided to learn to develop Apps.


BUILDING BRIDGES – In this article, we learn how a team of software developers leverages the lean concept of “red bins” to ensure the quality of the code they write.


FEATURE – In this interesting piece, the author explains why living up to the ideal of mutual trust is hard, and how lean tools can help us build a workplace based on respect.


FEATURE – Teamwork, value stream mapping, 5S, kaizen – a former officer in the Dutch Special Forces reflects on how lean thinking is unconsciously embedded in Special Operations practices.


THE TOOLS CORNER – This month, the author discusses how we can ensure quality problems are identified early, tackled swiftly and prevented from reoccurring.


FEATURE – In this article, we learn how a simple andon system and lean problem solving helped Theodo move past some of the most common obstacles that Agile alone can’t overcome.


FEATURE – Lean thinking is still largely absent from the mining industry. The author explains the great opportunities that lie ahead for an industry with a huge potential to improve.


FEATURE - Without a solid accounting function no transformation can ever succeed. The author explains why lean accounting should be part of your strategy.


NOTES FROM THE GEMBA – The author visits an SME specializing in the instalment of electrical equipment. Its CEO has learned that integrating lean in their strategy can lead to sustainable growth.


THE TOOLS CORNER – For the second article in our new series, the author offers a guide to the origins and use of one of lean's most important tools: SMED.


FEATURE – Sometimes all you need to change minds is a successful experiment. This is how a Norwegian furniture manufacturer managed to transform the way it thinks about its sofa production.


BUILDING BRIDGES – This month, a CTO explains how his software company borrowed the kaizen spirit – and the idea of a dojo – from an avionics factory and put it to good use.


RESEARCH – Why do we struggle to identify the managerial behaviors that underpin different stages of a lean transformation? The author’s research looks into how we can be more situational in our leadership approach.


FEATURE – How reading lean books empowered people and transformed the managerial culture at an industrial bakery in the Western Cape Winelands in South Africa.


FEATURE – This article (and video) explains how Michigan Medicine applied lean product and process development tools and methods to their clinical processes. A powerful experiment.


FEATURE – Is the traditional teaching model used in our schools obsolete? A high school in Italy has been experimenting with lean thinking and Scrum applied to students’ learning, and the results have been enlightening.


NOTES FROM THE GEMBA – This month, the author meets a group of business leaders consistently breaking new ground in their exploration of the relationship between IT and sustainability by using a kaizen-like approach.


THE TOOLS CORNER – In this new series, we go back to basics, offering a guide on how to implement some of the most important lean tools and explaining why they are so clever. First up, Kanban.



FEATURE – Last year’s shut-down of Toyota’s Altona plant in Australia moved us all. Here, the former Divisional Manager of Manufacturing offers a first-hand account of how the company made the most of a terrible situation.


FEATURE – CEOs need to see people as assets and transform their companies’ product development systems if they are to tap into the full potential of a lean strategy.


BUILDING BRIDGES – Struggling to scale a new product past its MVP phase, Theodo tried a number of things before realizing that the only way to retain quality and speed is kaizen.


FEATURE – The principal of the Halfway Ottery dealership explains how their lean culture based on respect and improvement is not only changing the business, but transforming the lives of people in the townships.


FEATURE – Organizations can only reap the full benefits of modern technologies if they pair up their digitalization efforts with an enterprise-wide lean transformation.


NOTES FROM THE GEMBA – If you need proof that kaizen leads to real innovation, look no further than AIO. This French Tech company that reinvented itself as a karakuri kaizen coach.


FEATURE – Lean has now been around for quite some time, and its impact on business world is hard to dispute. But what does it tell us about traditional management practices?


VIDEO - Visualization has an important role to play in creating awareness of the problems and highlighting gaps as a key starting point for improvement, and this Finance Manager does it with dedication.


FEATURE – Using the Japanese tradition of daruma dolls as an example, the author explains how to turn continuous improvement into concrete challenges – and, from that, real competitive advantage.


FEATURE – Using Carol Dweck’s distinction between fixed and growth mindsets, the author discusses how leaders should think and act to make lean possible. Looks like no fixed mindset is beyond saving.


FEATURE – In the second article in our series with Theodo, the CTO tells us about an experiment that showed how problem solving is easier when the job is clearly defined.


FEATURE – This story from Cape Town car dealership Halfway Ottery shows just how much eliminating stock can contribute to turning around a business by freeing up cash.


ROUND-UP – Looking back at the year that just ended, our editor Roberto Priolo reflects on the power and reach of lean thinking, and offers us a round-up of the best content from 2017.


FEATURE – After Singapore Institute of Technology staff was introduced to lean thinking, a course was launched to provide healthcare workers with the lean skills they need to transform their organizations.


BUILDING BRIDGES – In this new series, people from startup studio M33 discuss their relationship with lean thinking and how the methodology helps them in their daily work.



NOTES FROM THE GEMBA – This month, the author shares her account of a recent gemba walk at a Tier 2 Toyota supplier, which has achieved impressive results by applying TPS.


FEATURE – Following a webinar with product development expert Jim Morgan, the author reflects on what the Toyota New Global Architecture and Chief Engineer system can teach us.


FEATURE – Following a visit to a Toyota supplier in Japan, the authors reflect on the nature of kaizen and explain why we might be looking for it in the wrong place.


ROUND-UP – The Lean Global Network’s week in Japan in September was full of learning and inspiration. We asked five LGNers to share their biggest takeaways.


VIDEO - The CEO of a cancer center in Brazil gives us a tour of the their obeya room, taking us through their strategy deployment and explaining how it supports their mission of reducing the burden of cancer.


FEATURE – Inventory reduction is critical to waste elimination. Yet, many are reluctant to do it, fearing demand variability and production instability will neutralize their efforts. Grupo Sabó's story proves otherwise.


INTERVIEW – The Consorci Sanitari del Garraf, a Catalan hospital PL has come to know well over the past few years, just won an Honorable Mention award at the World Hospital Congress.


FEATURE – You have never seen a workshop like this before: Halfway Ngami in Botswana has creatively transformed car servicing and repairs by making problems visible and introducing flow.


VIDEO GEMBA WALK - Last week PL went to Brazil. We joined a doctor at the gemba in one of the hospitals we visited and asked her to show us their visual management system in the ER.


FEATURE – Riverview Gardens in an NGO striving to build prosperity for the community around it through capability development. The authors suggest this should be the goal for the lean community as a whole.


FEATURE – In May, the author told us how the IT department at Fuji Xerox Australia used book clubs to engage people in lean. In this update, he explains how the efforts were brought over to a different area of the business.


FEATURE – For the first article in our series on the Halfway transformation, we asked the Sales team to tell us about how they apply lean to selling cars in a challenging social context.


FEATURE – Because each lean transformation is unique, we can't expect an off-the-shelf solution to work. The author discusses multi-dimensional transformations and how we can be flexible but also structured.


FEATURE – When done well, distance learning can be as effective as direct participation in a summit. The author reflect on a recent experiment and wonders whether distance makes the heart grow… leaner.


NOTES FROM THE GEMBA – Catherine’s gemba walks are back after the summer break. This month, she visits a start-up that is using lean to manage its growth, and learns about its management’s extraordinary turnaround.


FEATURE – Long waiting times are bad for both patients and hospitals, but when we talk about heart attacks reducing them becomes a moral imperative. Here’s how Hospital Aliança in Brazil is doing it.


FEATURE – Do CEOs see lean as a strategy? The author – himself a CEO for many years – debunks the misconceptions often preventing senior leaders from doing so.



FEATURE – Not many people know that digital technology and the IT industry are rife with environmental waste. Discovering it and eliminating early can have beneficial effects on both the business world and the planet.


FEATURE – In lean, we talk about PDCA all the time… but do we actually practice it as we should? The authors discuss what makes for successful continuous improvement.


FEATURE – Lean is a people-centric system for learning that acts as an alternative to traditional management and financial capitalism. It represents the best strategy a company can adopt to meet the needs of the future.


FEATURE – An approach based on coaching and experiments is transforming the way restaurant chain Xibei works with its people to improve service and dishes: the story of Chef Liang and his Kongfu fish.


FEATURE – Through this intimate anecdote from her days at Toyota Motor Manufacturing Kentucky, the author tells us of her experience with standardization… and of the deep leadership lessons hiding behind it.


FEATURE – Continuously studying the challenges we meet and the responses we devise, lean gives us endless opportunities to learn. The author goes back to basics, reflecting on some core lean premises.


FEATURE – In most organizations on a lean journey, the people management function is not very involved. So, how should HR change, if it is to effectively support a lean transformation?


FEATURE – Visualizing the work, increasing customer focus and changing the way to interact with employees has helped a family-run Dutch building maintenance and renovation firm to transform itself.


FEATURE – Much has been said and written about Toyota’s ability to recover from disasters. What many don’t realize, however, is that the company’s recovery strategy is informed by its underlying values – not just its tools.


FEATURE – Last year, the Lean Global Network entered a partnership with the Singapore Institute of Technology to bring lean capabilities to local SMEs. Along the way, we discovered an alternative approach to academic teaching.


FEATURE – At Nijhuis Mitech, management is so involved that the owner can often be seen at the gemba running experiments with people. The transformation that ensued is helping the firm become more efficient and stay competitive.


FEATURE – Simulations and games can be extremely beneficial, so long as we use them to highlight and explain the underlying behaviors we must adopt if we are to successfully embrace lean... and not only the tools.



FEATURE – Lean encourages us to go to the gemba as much as we can, but what should we actually do when walking the workspace? It turns out it’s not so much about doing as it is about thinking.


FEATURE – At Malamulele Onward in Johannesburg, a do-it-yourself lean transformation is increasing the impact the nonprofit organization is having on South African children living with cerebral palsy.


FEATURE – Designing beautiful work helps design beautiful clothes. Here’s the story of how women’s clothing brand Eileen Fisher found in lean a way to support its environmental sustainability strategy.


FEATURE – We tend to take the “goodness” of lean for granted, but – the author says – we should stop and think about what makes lean a good business practice. Why is it a way of thinking all businesses should adopt?


FEATURE – The importance of leveraging early successes to drive engagement to lean is often talked about. The story of this Brazilian hospital confirms this is the way to go.


FEATURE – The Continuous Improvements Boards at the Round Mountain mining site have been critical to shifting the company's culture... the secret, it turns out, is always providing feedback on people's suggestions.


NOTES FROM THE GEMBA – With a strong focus on quality and on solving problems once and for all, Paris Ouest Construction has managed to weather the storm of the recession, the author finds out during a gemba walk.


FEATURE – A traditional output-based mindset is not appropriate in the digital world. In this piece, the author explains why digital product teams should be managed to outcomes, instead.


FEATURE – We can't go wrong when we trust our people to take the initiative that we will improve their work... that's how Siena University Hospital cut its procurement lead-time in Surgery by two-thirds.


FEATURE – The many benefits of 5S are well known, but few people realize the positive impact the technique can have on our environmental performance, says our lean and green correspondent after visiting Tokheim Italia.


FEATURE – Upon realizing they were struggling to engage people in continuous improvement, Fuji Xerox Australia’s IT team found a unique way to breathe new life into its lean efforts… a book club.


FEATURE – The use of TWI is widespread, but course material doesn’t tell us much about rolling out programs and ensuring their sustainment over time. The authors come to the rescue, discussing how we can ensure the success of TWI.


NOTES FROM THE GEMBA – This month, Catherine visits a metal injection moulding specialist and hears about the strong link between growing people’s capabilities with lean thinking and staying competitive in a complex market.


FEATURE – Having dedicated clinical paths for specific types of patients is a well-known method for reducing waiting times. By doing it, Siena University Hospital managed to slash delays by 80%.


FEATURE – This article shares the lean journeys of four North American hospitals, and their learning's, reminding us that being part of a network of likeminded practitioners is critical to our success.


FEATURE – Is there such a thing as a lean plan? There is, but it's not an off-the-shelf solution that will appease your boss – and that's why traditional, bureaucratic organizations continue to exist.


FEATURE – Another month, another story of a lean project told by the Siena hospital front-line folks. This time we take you to the Intensive Care Nursery, whose layout was transformed to provide better care to premature newborns.


NOTES FROM THE GEMBA – Follow Catherine on another one of her gemba walks around French companies. This time, she visits a manufacturer of inspecting machines near Bordeaux, with a visionary leader and a great story.


FEATURE – We spend a lot of time talking about innovation, but what is the actual impact of leveraging lean to achieve it? As the author points out, the potential is huge, provided certain conditions are met.


FEATURE – When lean seems to fail, leaders should persist and work even harder to bring people on the journey - by observing the situation, providing clear success criteria, and learning together on the job. That's what leading with lean is about.


FEATURE – In the final article of his series on levelled production, the author debunks the belief that the Glenday Sieve is a method that can only be used in a manufacturing environment.



FEATURE – In a world of disruptive innovation, being faster and smarter at developing new products has become critical. The authors explain why set-based concurrent engineering is the answer, and why a game is the best way to learn it.


FEATURE – In the second article of our series written by the front-line staff of Siena University Hospital, we learn how the lean principles of pull and flow have transformed the blood donating process.


FEATURE – A lean journey often has more downs than ups, but it is a responsibility of management to persist and keep asking the right questions that will steer the firm in the right direction.


FEATURE – When they realized their lean efforts had overlooked the crucial aspect of management behavior, AkzoNobel senior leaders turned to a great lean book for help with leadership development.


FEATURE – Is your organization experiencing any of the strategic planning problems described in this article? If so, it might be time to tap into the potential of hoshin kanri.


FEATURE – As many retail giants are finding out, great customer service is no longer enough to ensure competitive advantage in a world where the digital revolution is taking no prisoners.


FEATURE – Why doesn't lean have a manifesto? The authors highlight the core principles and values of lean thinking, but warn these can only go so far without the learning that comes from working every day towards solving the next problem.


RESEARCH – Human behavior tends to make change even harder to attain than it already is. This brilliant research paper looks at change from a psychological, technical and leadership point of view.


FEATURE – What does levelled production have to do with product costing? This article explains how getting your accountants to understand this link can help your company become less complex, more efficient and profitable.


FEATURE – Every year, Siena University Hospital runs a Lean Day to celebrate and award its best lean projects. In this new series, front-line people write about five of these initiatives: first up, Internal Medicine.


FEATURE – How do you ensure that visual management doesn’t become anything more than a way to reassure the boss, rather than foster a learning and problem solving culture? The author reflects on her company’s journey towards effective visualization.


FEATURE – The banking sector is floundering in the face of heavy regulation and increased competition from fintechs. So what can banks do? The author suggests they embrace lean IT in order to change their ways.


NOTES FROM THE GEMBA – On this gemba walk in the cardiology department of a Parisian hospital, the author discovers how the team is changing its internal dynamics and processes to make lean their way of thinking.


FEATURE – If we have high-volume (green) and low-volume (red) items in our production schedule, doesn’t it make sense to also have dedicated green and red equipment whenever possible?


FEATURE – With an open-minded approach to improvement tools, a long history of quality and engaged top leaders, wire manufacturer Ducab aims to fulfil the strategic needs of the Emirates.


CONTENT ROUNDUP - Happy New Year, readers! Before kicking things off for 2017 with new, original content, we wanted to share with you the Top 10 of the most-read Planet Lean articles from last year.


FEATURE – We are used to seeing the organization as a mechanical entity, but how can a machine possible change and improve? We must change our mental model and learn to see the lean enterprise as a growing plant.


FEATURE – What if we ran our production schedule to time instead of quantity? While creating overproduction, running to time is a temporary first step to establish levelled production with fixed repetitive cycles.


FEATURE – A Michigan NGO that facilitates organ and tissue donation shares its experience with value stream mapping, reflecting on people coming together to understand the gap between current and future state.


FEATURE – When you are hiring 20-30 people in a week, getting them up to speed with the company’s way of working becomes critical. But how to do it effectively? A Polish factory found the answer in TWI.


ONE QUESTION, FIVE ANSWERS – Inspiration can help us solve a problem, get our colleagues interested in lean, or even pick ourselves up after a failure. But where do we get it from? We asked five practitioners.


FEATURE – We all want to create a lean culture in our organizations, but what makes cultural change possible? And, more importantly, what are the leadership behaviors that enable a new culture to take root?


FEATURE – With lean thinking, Madrid-based Neo@Ogilvy is hoping to create a stronger connection with customers, thus learning to create value for them and redefining the overall purpose of marketing.


FEATURE – How many times do we hear people say lean is not for them because “it’s a Japanese thing”? After spending 18 months in Japan, the author explains why the country’s culture is not necessarily "lean by nature".


FEATURE – There is a form of waste – complexity in raw and packaging materials – that adds costs to manufacturing without creating value, but it is often overlooked. The author explains what it is and how to banish it.


NOTES FROM THE GEMBA - We follow the author on a visit to a train maintenance center in France. Through practical examples and pictures from the gemba, she explains how the center is transforming itself.


FEATURE – When market changes caused operational problems in their firm, two top managers decided to stick to lean thinking (and a set of specific practices) – learning to focus on what truly matters and letting their people embrace problem-solving.